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May 2023 by Google user
They are awsomely friendly here. It is only a small branch but they make the most of it by providing friendly service. They always remember my name even though I only go in there about once every six months or so. Sometimes I go to the main branch in town when this one is closed but this branch is just as good.
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May 2023 by Tom Google
They are awsomely friendly here. It is only a small branch but they make the most of it by providing friendly service. They always remember my name even though I only go in there about once every six months or so. Sometimes I go to the main branch in town when this one is closed but this branch is just as good.
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August 2017 by LoveYouToo L.
I have no idea where you are located, but I am trying to pay my RE taxes for Lexington. It is almost 11pm but within the payment timeframe due August 1st. The system is royally screwed up and will not register the payment, after trying several times. WHere does that leave me? there are no reps available, and now I have to go the town hall tomorrow before work? The site says you can post payment before 11:59pm. WHat gives? It is not working!! THis is unfair for those of us who pay when the payment is due, and not beforehand, and sometimes payment is at night!!! This is a bad bad system, and trying to pretend to be a system that offers a reasonable payment option.Negative 10 x over!!!
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March 2017 by Mingo
Incredible customer service!
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June 2015 by Mike S.
I bank at the Gold Star branch in Worcester and they are the best bank I have ever dealt with. One teller there, Allison, is outstanding. Always friendly and helpful. I highly recommend this bank
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March 2015 by Dianne M.
I have been Ebanking (checking account) with Unibank for well over two years. Am so pleased. They offer a nice interest rate on this account, and whenever I have called for assistance, I have always received A-Plus service. Very friendly and very professional. I am so pleased they are my main bank. Thank you Unibank!
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July 2014 by Jess S.
One of my absolute most dreaded places to have to visit. Oh the tellers are friendly and I enjoy visiting with one of them I consider her a close acquaintance. As far as their customer service staff I couldn't be more appalled. Rude, arrogant, talk down to you, and no sympathy. As a matter of fact I have been yelled at and belittled while in tears over a mistake made to my account and after all the fuss they then realized the error and fixed it and I received no apology. I recommend you go to any other bank in the town. Personally I have never had a problem with Webster Credit Union. However, if you value your money and sanity, avoid this bank by all means.
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March 2013 by John G.
Big for a local bank, but that's because they treat people right. I would recommend them.
