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“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“After 2 months of blood, sweat and tears trying to upgrade my phone online with Verizon, it was done by two very nice and talented people at the Verizon Store in Hudson. They were patient with my balky, broken old phone and got me up and running with a better plan. I recommend them to one and all.”
“Jose was extremely helpful getting me through a day of stressful phone calls with my prior service provider, and guided me through the process of getting a new phone. Thank you!”
“Elshad is amazing!! He is VERY talented and knowledgeable and beyond that he is very honest. I went to Elshad today as my touch screen for my iphone X was not responsive. He first tried to fix it without changing the screen. He then gave me a very competitive price and he gave me a one year warranty. He was so good that I wanted to give him a little more than he had quoted me but he refused to take it as he said if he wanted more money he would tell me that other things were wrong. He is a good man. Go see him if you need your phone fixed. Thanks Elshad!!!”
“The customer service was excellent. Helped me pick out everything I needed for my phone. Great prices. He also put the screen protector on for me without and air bubbles!”
“Dominick at the Shrewsbury MA store did a excellent job explaining everything and he fixed all my issues. He should get a promotion or a pay raise. He is a true professional. You don't find workers like him nowadays that don't cut corners and like to get the job done the right way. AT&T is very blessed to have him on their team.”
9:30AM - 8PM
199 Main St, Marlborough
Mobile Phone Accessories
“Fabio was willing, patient, and so kind to me today. He spent an hour and a half resolving an issue on my international plan and taught me how to use WhatsApp to connect with family in Europe, even spoke with my son in Europe. If you need help, this is the incredibly technically talented young man to see, which is why I gave him the five gold stars.”
“My phone died in the night and I couldn’t get it to reboot. I really needed it for work today. I went to this Verizon in Westboro right when it opened at 9am and Randy fixed it for me within minutes. I’m so appreciative! And thanks for opening at 9! The other stores are 10 and 11 and that’s late when you’re needing help. Thank you!”
“I had a 5-star experience getting my screen protector replaced by Amin. He did an excellent job on the spot and even spotted a defect in one of the screen protectors and ensured I got a proper one. Thanks and would recommend for the same service.”
“The people at this store were very knowledgeable and were able to help with account changes and phone ordering. I've been to this store before and have always referred friends here.”
“Carlos was exceptional today in handling my billing issues. He is professional, knowledge and provides the best customer service that made my visit to the store very satisfying. Robert F.”
“I would give the online reps who absolutely destroyed my account by adding 13 lines I never asked for zero stars… BUT Kathleen (“Kat”) from the Millbury location spent literal MONTHS correcting the issue, made sure we were taken care of for the inconvenience and always checked in and communicated with me until everything was fixed. She very easily could have left us hanging like most customer service reps these days, but she didn’t. Kat went above and beyond and took personal ownership of an error she didn’t make. She should teach a master class in customer service! Thank you, Kat!!!”
“jeremiah was so nice!! his coworker was also nice who helped us. and then he took over once the guy left: jeremiah helped me with my phone and was wicked patient and stayed the whole time!! definitely the ideal worker”
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“Tyler at this location is great! He always helps me out with my plan issues and getting set up. Recently I had some issues getting my Apple Watch Ultra connected and he was able to guide me through the whole process and I haven’t been happier. Will definitely return for any other cellular needs.”