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“Every time I have come in they have been so pleasant. I come in for the dog wash and then stroll around the store. There is a lot more there than you would think. One day I'll need to go back without my reactive dog so I can shop.”
“Very helpful & friendly staffSpecial shout-out to Shawn, she went above and beyond helping my mother a couple weeks ago. My mother came in to replace the battery in her remote garage door opener. Shawn took the time to open the fiddly little compartment and replace the battery for her (not easy, I've done it before), a level of service that can't be found at the Lowe's that's right around the corner from my mother's retirement community. Sometimes I wonder why my mother always wants to check the small Ace Hardware first for things that they may or may not have when we know the giant Lowe's will definitely have it, but then I remember things like this story and I completely understand. Lowe's has more products and can most likely guarantee it has what you are looking for, but can't guarantee it has a helpful staff to answer questions or provide personal service. Ace is small and may not have exactly what you're looking for every time, but you will always find lots of helpful people that you don't have to chase down who will take the time to talk to you and answer every question - and they might even replace your battery for you.”
6:30AM - 4:30PM
100 Southbridge St, Auburn
Hardware Stores
“I called early this am, 4-16-24. The person who answered told me one of the tech would call me by 9 am, when they get in. Adam called me about 8:50. I told him the situation of how my keys were screwed and I couldn't start my Jeep. He said he'd be there about 10:00 to 10:30. He was here about 10:30 and what a nice guy. It was well worth the $100 on-site call! He got one of my keys back in the computer and I bought another key from him and he swapped out the innards with one of my cut keys and voila, I have two now. ONLY $150 more.This place is the real deal. If I could have driven to them, it would have only have been the $150. Most of the other places (Even dealerships), will rip you off for much more.After diagnosing the problem, he jot the job done damn quick. Couldn't ask for better service at a great price!”
7:30AM - 5:30PM
15 Webster St, Worcester
Hardware Stores
“The guys in the paint department could not have been more helpful explaining how to refinish our polyurethane steps and recommending tools and products we would need. Thanks for all the help!”
“Skip the trip to Home Depot, they have it all here. This is my go to place when I need stuff for my house. Deceivingly large interior with a little bit of everything. I also do the rental department for some specific tools that I'm not ready to commit to yet. :)”
“Store is organized and seems to be staffed properly. Harry is always more than courteous and helpful. If he’s working, I actually ask for him because he’s always been great. A+”
“The folks at Ace Hardware are always so helpful and friendly. It’s nice to be able to get in and out quickly and without fighting for parking! They’re right down the road from me and it’s just a much nicer experience than the larger stores. I was there today and their associate Frank was so wonderful and welcoming. Always a great experience going there!”
“A great little place filled with a variety of hand tools and corded and cordless power tools.Nice woodworking stationery machines when he can keep them on the floor.One of my friends has bought from the tool shed a beautiful jet mortiser with bits in perfect almost unused condition , also he had a gorgeous Delta shaper in mint condition for a very reasonable price.The inventory of stationary machines is up and down because of what is available for the store owner to purchase so you need to go in there regularly if you really want something specific or better yet tell the owner and he will probably give you a call if he gets in the machinery you're looking for.I've been buying woodworking tools and automotive tools for over 40 years and this is the last local place in Massachusetts I know of where you can find such deals and a variety of tools .”
“Fantastic local hardware store. They have almost every item you could need for general repairs and upkeep. The staff is friendly and always eager to help you find what you’re looking for. Highly recommend.”
7:30AM - 5PM
124 N Main St, Millbury
Hardware Stores
“Would recommend to anyone. I dealt with Larry when I called. He was friendly and easy to deal with. Delivery guy was prompt and very friendly. He put lumber exactly where I needed it. Don’t bother with the big yards. These guys are great.”
“It all depends on who you get. One person said “they don’t make that adapter” when I found it 2 minutes later. On a separate occasion, another gentleman was kind, patient and extremely helpful. I would rather hear an honest, I don’t know than have someone lie to me.”
“They are honest and hard working people. They charge a fair price too. Most of the sales people are very knowledgable about their products. I often go in there with a picture on my phone of what I need or some project that I need suggestions on, and they're always able to come up with something. Joan is especially stellar in her ability to help!”
7:30AM - 5PM
600 Park Ave, Worcester
Hardware Stores
“I’ve been going here for 3-4 years now, these guys are excellent and easy to work with, they carry mostly anything you’ll need as far as lumber and building supplies.”
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
6AM - 10PM
530 Turnpike Rd, Shrewsbury
Hardware Stores
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“I just went to the Tractor Supply on rt 146 in Millbury Worcester MA line, when I walked in in was met by the Cashier Woman Shannon, she was Awesome and Helped me out and Directed me to what I was looking for, she was very Helpful and she also knew what she was doing......looks like a dedicated worker, so make sure you take care of her”
“We have had great experiences with the gentlemen staffing the decking supply area. Both Zach and Jamie were incredibly knowledgeable and helpful. They even managed to keep smiles on their faces when it was apparent the store was woefully under-staffed. Many thanks!”
“Very satisfied with its garden department! I could find what I needed very easily, and the shelves were organized. Also, their customer service helped me find what I was looking for.
Highly recommend it.”
7:30 AM - 8:30 PM
260-266 Turnpike Rd, Westborough
Hardware Stores
6:00 AM - 10:00 PM
260 Turnpike Rd, Westborough
Hardware Stores
“Went today to get a space heater and a fireplace grill and Ozzy helped us out big time! He was incredibly helpful and even helped us carry things to the register. The man!”
“Would definitely recommend this store. If you need anything in Lawn and Garden-ask for Andrew! He was very friendly and knows how to deliver excellent customer service.”
“I was there today and a guy name Carlos in the front took care me and I have to said, he was more than nice helping me and answering some questions. Thanks Carlos”
“This is a great Lowe's! I've had some bad experiences with others. I can always find someone to help me, people are friendly, approachable, and knowledgeable.”
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“Koopman is an excellent place to shop for just about anything. Their staff is knowledgeable and friendly and always willing to go above and beyond to help you out. The prices are fair and very rarely is anything out of stock.”