Hardware Stores in Worcester, MA

14 locations found near Worcester
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“I had a fantastic experience at Barrows Hardware! The staff here is incredibly friendly and attentive. Unlike my experiences at Home Depot, where I often have to hunt down an associate, the team at Barrows Hardware comes up to you with a smile and genuinely asks if you need assistance.What sets this store apart is their impeccable organization. It's a game-changer when you can easily find what you need without wandering aimlessly. Barrows Hardware definitely outshines other hardware stores in this regard.Kudos to the staff for their exceptional service, and to the management for maintaining such a well-organized store! I'll be returning for all my hardware needs.”

4.8 Superb25 Reviews

“I lost my car keys. Everyone that I spoke to at Jerry's Hardware was helpful and friendly. They came to my stranded car and had it running in no time. The cost for the new key is very reasonable. Great customer service.”

5 Superb11 Reviews

“A great little place filled with a variety of hand tools and corded and cordless power tools.Nice woodworking stationery machines when he can keep them on the floor.One of my friends has bought from the tool shed a beautiful jet mortiser with bits in perfect almost unused condition , also he had a gorgeous Delta shaper in mint condition for a very reasonable price.The inventory of stationary machines is up and down because of what is available for the store owner to purchase so you need to go in there regularly if you really want something specific or better yet tell the owner and he will probably give you a call if he gets in the machinery you're looking for.I've been buying woodworking tools and automotive tools for over 40 years and this is the last local place in Massachusetts I know of where you can find such deals and a variety of tools .”

4.4 Superb31 Reviews

“A good place to pick up cheap tools, some of the quality has improved over the years. US general tool boxes are really nice for the money, sturdy. Good quality roll away tool boxes. Good selection of tools and inventory, need an inexpensive tool. This is the place to go.”

4.2 Good103 Reviews

“Staff was kind, knowledgeable, and ready/willing to help and they really go the extra mile in SHOWING someone where something is by escorting them to the item and explaining the variety. No other store does this anymore. They have great cheapo toys for the kids too. Little pricier but the kids always have a blast playing with those while I fix what I gotta fix. It's nice.”

4.2 Good61 Reviews

“What a great find! Didn't realize this place was here. Everything a local hardware store should be. Had exactly what I needed. Staff friendly and helpful, yet not overbearing. Will continue to shop and here and support the local business!”

4.5 Superb11 Reviews

“John was incredibly helpful and was able to take care of me / help me with my application with no hassle! I’ll be stopping by any time I need any electrical help in the future!”

4.4 Superb11 Reviews

“Such a great place they have a lot of building materials . I highly recommend them for kitchen cabinets as well . Very professional group of guys and great prices. ?”

4.9 Superb3 Reviews

“This place used to be a dump and the counter help were busy surfing the sport news. I don't know what happened but the yard guy takes good care of the place now.”

5 Superb2 Reviews

“Most if the store seems very well organized and well stocked although some of their product seems to be relatively slow to restock when it runs out. I wish they had a better spray paint supply as well.Employees are all very friendly and helpful. I have had zero negative experience with employees and they have all gone out if their way to help and talk with me, especially the ones working self checkout and the paint department.The only reason it gets 4 stars instead of 5 for me is the lack of employees. There are times where it can be difficult to find anyone that isn't stationed at self checkout.”

3.4 Good94 Reviews

“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”

1.8 Poor9 Reviews

“Quite literally the best store of their chain! The employees are always available and ready to help, the checkout and return associates are extremely kind and helpful, everyone offers great customer service, unlike some other locations. Thank you for everything!!”

3 Average67 Reviews

“Would definitely recommend this store. If you need anything in Lawn and Garden-ask for Andrew! He was very friendly and knows how to deliver excellent customer service.”

2.4 Poor34 Reviews

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