Auto Repair in Newburyport, MA

“Jeremy has saved us a lot of money over the years with his knowledge of the cars and where to buy used parts at a fraction of the cost a dealer would charge. He loves and knows Volvos like nobody else. We're on our fourth, maybe fifth Volvo, and Jeremy has kept the last three going for many years, as a Volvo should.Services: Transmission”

“have been going to paul for quite a few years with a variety of older german cars and he is a wonder in these days of sketchy mechanics. he has always done excellent work, stands behind his work and is honest and an excellent mechanic.”

“Andrew is an incredible guy. He went above and beyond to help me with my 1999 Audi A4. Having an old European car, I am used to having lots of surprise issues when I'm on the road away from my home mechanic. I live in NYC but am frequently traveling to the north shore of Massachusetts.I came in to State Automotive because my rear suspension was making some squeaks and I wanted to repair it if possible. During the inspection, which was incredibly thorough and documented VERY well, they found a control arm issue which was critical for safety. The squeak issue is actually not a safety issue and I would need to find the part from a third party as it isn't made anymore and getting it pulled at a scrap yard is not a good idea. Andrew couldn't find the part anywhere and I learned this is a common issue on these older Audi cars. The repair to the control arm was done quickly and at a very good price - especially considering the extra consideration Andrew gave to the issue. He gave me a lot of helpful information on how to address additional issues (or not) and was honest about the Car's prognosis. Lastly- worth mentioning that Andrew and his team provide fantastic documentation: a breakdown of all the car issues, photos of the key problems, and a print out for the missing parts needed to repair.If I keep the car and it need more service while I'm in MA, Andrew and his team will be my first stop. Highly recommended.”

“Took my car in for a full service, needed a check up, oil change, brake rotors and pads. Peter and Elias are professional at what they do and great to work with. Highly recommend the garage to get all sorts of car services and inspections done.”

“Shepard's Auto Body did an outstanding job fixing my car that was in an accident. They were in communication with me constantly and had my car done very promptly. I would definitely recommend them. The work was impeccable.Service: Body & Trim”

“This is the first shop that really exceeded my expectations. I went in needing a Drive Shaft replaced on a Honda Pilot. The issue was I had an extended third party service contract. When I brought it to another shop they didn’t want anything to do with it. They said it was “to much of a hassle” I went to Phil’s and they simply said yeah we can do that through your contract “No Problem” They took care of things from there on. Getting paperwork and approvals done. Once that was out of the way they called me and said when do you want to come in. I had met one of the techs and he was very knowledgeable and answered my questions. Since the repair has been done car has performing better than it has in years. The key for me was also the customer service here. Someone was always available to communicate to me and let me know what was going on. Which is a big piece most shops no matter how good are missing. I will definitely be back.”

“We recently had our 4-Runner serviced here and were very happy with the level of expertise as well as the customer service we were provided. My car was pulling to the right after a dealer fixed our breaks. Not wanting to drive far to find out why, I pulled in after passing them for years. (I thought they were more of a crash fix situation....) I was pleasantly surprised by the level of detail I was given regarding our car's "diagnosis". We received options on our immediate replacement needs around the caliper, as well as what we could wait on with estimations on how long we could wait and what other repairs would be needed in the long term if they were not addressed. (I like knowing the whole picture so I can plan down the road.) Thank you! Our teenage son will be driving this car often, and now I can feel confident that it is safe.”

“My battery light went on while driving on the highway. I called them and they offered to look at my vehicle. I got there and it turned out I needed an alternator. They found the part I needed and Tim offered to stay late and put it in for us. We are very grateful for him and everyone there who helped us get back on the road!”

“I have been going to compass Auto for about 8 year's now and I won't go anywhere else, they're great mechanics and you can't beat there prices. They won't rip you off like some of the other shops in town.”