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“I'm not very car-savvy, but I trust the staff at Phil & Sons. When we moved to NBPT I didn't know where to bring my car but I kept hearing from everyone Phil & Sons. Now I'm the one passing in the suggestion. They're kind from the moment that Gloria meets you at the desk to when they're happy to walk you through an explanation of what's going on with your car. Thank you for helping my family for years now!”
“Superb work, and at a fair price.
I would definitely recommend this place to anyone.
I'm very particular about who works on my vehicle and have high standards.
Jeremy is fantastic.
It's nothing fancy for a building, but they do quality work, which means way more to me.”
“My battery light went on while driving on the highway. I called them and they offered to look at my vehicle. I got there and it turned out I needed an alternator. They found the part I needed and Tim offered to stay late and put it in for us. We are very grateful for him and everyone there who helped us get back on the road!”
“Shepards did a wonderful job in repairing the damaged front and side of my car and at a reasonable price. When I picked my car up, I noticed how perfectly the repair work had been done; I was startled (and thrilled) when I opened my door to find the interior beautifully detailed – the car seemed like new inside and out! Thank you Shepards team!”
“I worked for Ken, with Steve Q. and "Thunder" in 1979. This business provides the best customer satisfaction. Imports, Drive-on-in for customer service. Sorry, no photos......1979. It's all about repair for the driving imports.”
“Andrew is an incredible guy. He went above and beyond to help me with my 1999 Audi A4. Having an old European car, I am used to having lots of surprise issues when I'm on the road away from my home mechanic. I live in NYC but am frequently traveling to the north shore of Massachusetts.I came in to State Automotive because my rear suspension was making some squeaks and I wanted to repair it if possible. During the inspection, which was incredibly thorough and documented VERY well, they found a control arm issue which was critical for safety. The squeak issue is actually not a safety issue and I would need to find the part from a third party as it isn't made anymore and getting it pulled at a scrap yard is not a good idea. Andrew couldn't find the part anywhere and I learned this is a common issue on these older Audi cars. The repair to the control arm was done quickly and at a very good price - especially considering the extra consideration Andrew gave to the issue. He gave me a lot of helpful information on how to address additional issues (or not) and was honest about the Car's prognosis. Lastly- worth mentioning that Andrew and his team provide fantastic documentation: a breakdown of all the car issues, photos of the key problems, and a print out for the missing parts needed to repair.If I keep the car and it need more service while I'm in MA, Andrew and his team will be my first stop. Highly recommended.”
“We are a local livery service, and brought our bus in to Compass Auto for the first time for a regular service. They were very friendly, timely and helpful! Port City Limo will definitely continue to use Compass Auto! Highly recommend!”
“nice, clean, friendly staff. I always use Shell fuel whenever possible it never lacks the response I require for my high-performance vehicles as well as my everyday car and truck. my Hot Rods continues to run on even after I turn off the key with other fuels.”
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“The service Techs are fantastic. The first time I used them was after another garage could not figure out what the issue was and suggested I go to dealership which said the fix would be close to $4000. They diagnosed the issue and fixed it for less than 10% of what the dealership quoted. As a bonus they have loaner cars which help with those of us who are always on the go. A+ Service all the way around.”