Furniture Stores in Natick, MA

“We worked with Donald, who listened to us and answered all our questions. He is very respectful and friendly and we ended up purchasing several beds. Overall, a great experience!”

“This was the most pleasant experience for purchasing dining chairs. Staff directed us to the right area and Jill patiently took the time to help with upholstery selections and design.”

“We had a five-star experience shopping for a sofa at Ethan Allen. Mila, our salesperson, came to the house to help assess the best placement for the new piece. She was patient, resourceful, and made several helpful suggestions. We took delivery ahead of schedule (not a first for us when shopping at EA), and we love our new sofa. Highly recommended!”

“Bernie & Phyl's is THE BEST furniture store in the area by a mile. The consultants are knowledgeable, patient, and helpful without being pushy whatsoever. The quality of their furniture exceeds any that I've seen in other places (and I have been to them all ?)! Their prices are also very reasonable, especially for the sturdy, long lasting durability of their products. B & P will be the only furniture store I go to from now on! If you go, make sure to ask for Michelle...she is such a delight to work with and made my purchase experience so smooth. Thank you!!!”

“Highly recommend the Natick store. We had interaction with several associates who were all very friendly and helpful, but Melissa was amazing. Very knowledgeable, patient and not pushy at all. We purchased two recliners and a side table and are thrilled.”

“When my husband and I began researching new couches, we quickly determined the Lovesac would be a great option for us. We live in an apartment and are hoping to move within a few years, so we didn't want to invest in a couch that might not fit our new space. We love that the Lovesac can grow into whatever space we land in next, and that we can change out the covers easily, too.

We went to the Natick store to test the different fills and fabrics in person. I can not say enough kind things about Peter, Mimi and Anthony, who ALL went above and beyond to help make sure we were choosing the right options for us. I asked them a million questions, and between the three of them, they all had answers that made me feel confident in our decision.

Peter also went out of his way to ensure we got the best price possible for our couch, ensuring we took advantage of every sale and coupon currently available. After we placed the order, we had a few hiccups with delivery (at no fault of Lovesac -- all on FedEx). My husband must have spoken to Peter once a day for 2 weeks in a row. Every time he was calm, helpful and responsive. Having a main contact at the store made this process SO much easier, and has helped us to enjoy our purchase even more.

Good customer service and companies that have REAL PEOPLE helping you every step of the way are so difficult to find these days. The team at the Natick Lovesac store has truly gone above the call to help with every question and minor snag in the process.

Also, our new sofa is so comfy that our friends come over to nap on it. So yeah, we're extremely happy with our purchase and the people who helped us make it.”

“Jim was great!I called to get dimensions for drawers for the Millstone Island.(The drawer dimensions are not listed on the website. Overall dimensions are listed, but not individual drawer dimensions.)I tried the Live Chat, which did not have the info and they directed me to try the customer service email and the customer service 1-800 number. The 1-800 number did not have the info, but they checked inventory to see which store had the item in stock so I could call and ask a salesperson to measure. Then the 1-800 rep transferred me to the Natick Store.Jim answered the phone and took the time to measure the three types of drawers on the item and also how far the drawers pulled out. This information is incredibly crucial to me since I do not have a lot of space in the intended room and i'm trying to maximize every inch.Jim sounded like he was having a super busy morning, but he was polite and speedy and I very much appreciate his attention!”

“Sales staff were very helpful and process for delivery was perfect. I love my new couch! Next time I need anything the Furniture Consignment Gallery will be my first stop.”

“Wow what an amazing experience with Adam. Helped me design several rooms. So talented, patient and understanding of what you what with your home. He always has great pieces to show. If your looking for luxury customer service look no further. Adam is the best in the area”

“Highly recommend Bobs our salesman Andy was great no pressure sales easy to work with and explained everything you needed to know to my family. Great experience.”

“I was so happy to see Calico weathered the shutdown as I returned recently after a long time away. I live on Buzzards Bay so it is a long drive. But it was great to get some new fabric to begin replacing some old items throughout our home. There’s nothing like new pillows to cheer up a room or a reupholstered ottoman to bring new life into our living space. Choosing fabric for an existing room can be a fun but sometimes an overwhelming task. Calico arranges the fabrics together in color and design schemes to make that task easier. Everyone wants to get good quality at a competitive price. Cynthia made that purchase so effortless since her friendly nature helped to answer questions but she didn’t hover over me as I was deciding. She printed out an estimate for the purchase and future purchases to make it easier to plan ahead. My family and I can’t wait for the transformation that these new updated fabrics will provide once our project takes form. Thank you, Calico, for being there throughout the years!”

“I waited to write this, I wanted to be sure that my new Stressless recliners weren't like a trick... THEY ARE ABSOLUTELY AWESOME! We put 2 recliners together to make a loveseat and seriously these Stressless recliners are a gift for my very compromised bad back.My husband agrees, best furniture purchase EVER! And the delivery was top notch too!”

“Samaa is a highly skilled design consultant. Her strength lies in her comprehensive approach; she dedicates time to thoroughly understand a client's individual needs, style preferences, the specific space, and budgetary constraints.

Five years ago, I often felt lost and struggled with indecision. Since meeting Samaa, my decision-making process has become much smoother. Her ability to genuinely understand my needs and her exceptional listening skills have been invaluable.

Her recommendations are spot on, and I can't thank Samaa enough for making my home both beautiful and functional!”

“Chef Brian was an amazing teacher and host. Our group of 7 had the best time amd learned alot about chocolate! We would definitely do it again! Thank you Brian!”

“We walked into Pottery Barn hoping to scope out some strollers and we were lucky enough to be helped by Loi. When I say that he is an encyclopedia of knowledge for strollers and car seats that is not an exaggeration. He diligently and effortlessly demoed how all of the different strollers and car seats worked. Loi was able to provide important facts such as carry weight and weight limits for each item/model right off the top of his head and he answered all of our questions without skipping a beat. He patiently stood by as we tested out all of the different strollers and car seats, giving helpful advice when needed. He gave personal insight on what to look for and his opinions on what were the best options, even for items that weren't on the shelves there. If you're in the market for a stroller or car seat, Loi is the sales associate you need to talk to. Thanks Loi!”