Highly recommend - Great experience all around. Their staff is friendly, knowledgeable, and very responsive. They helped me select the right make and model for a new washing machine, and they had it delivered within the same week. Delivery personnel were exceptional, and they handled a complicated removal and install process... read full comment
June 2024
My experience was a very pleasant one. I bought a microwave which they delivered.promptly. There was a problem with it and they replaced it. Al helped me resolve some issues I had with the replacement oven. He maintained his customer focus while he patiently satisfied my concerns. I'll be back to Hugo's
March 2024
I purchased all kitchen new appliances from Hugo's - everything was in-stock at the best prices, excellent customer service, and delivery was quick and painless. Just ordered a new washer and dryer - again best prices, in-stock, and delivery scheduled in just a few days. Start at Hugo's, don't waste your time anywhere else.
We Are Open to Serve Our Customers! Our knowledgeable Customer Experts are standing by to help you. Visit Us in store, Email us, Shop by Phone, Shop Online or Shop by Live Chat. We are Committed to you during COVID-19. Hugo’s Melrose Appliance is a family owned and operated appliance store in Melrose, MA. We are your Appliance Specialist for home appliances, washers, dryers (electric & gas), refrigerators, dishwashers, ranges (electric & gas), cooktops, wall ovens, hoods, microwaves, air conditioners, dehumidifiers, ice makers, freezers, gas grills and more. We offer Financing, Delivery and Installation! Shop Local and Save!The Best Prices and Service in New England for over 74 Years!