Internet Service Providers near Medford, MA
30 locations found near Medford
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“Dennis provided exemplary service!He was direct, thoughtful, and patient. He provided me with valuable info regarding my Verizon bill and the breakdown of items, in addition to the added benefits of the various offers Verizon has currently.Thank you Dennis!”
Internet Service Providers
“Jay was great when buying my new phone and switching from Android to an iPhone. Everything went smoothly and I got the right information I needed to make the right decision. I’d highly recommend working with Jay at this location!”
Internet Service Providers
“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”
Internet Service Providers
“Malik was an excellent Verizon employee. Not only did I have a great experience I know the people behind me did all well. Malik should get a bonus with his expertise and humor. He was beyond great. Thank you Malik!”
Internet Service Providers
“Ana greeted me immediately and then after pulling up my account thanked me for being a Verizon customer! Ana took the time needed to listen to my extreme Verizon cell phone technical issues and then professionally and quickly acted to find all solutions! She had to add a 2nd eSIM and phone line on my iPhone and adjust many settings both in the phone and online with Verizon to fine tune everything for the way I personally wanted it. She also pointed out a new free features that come with adding a 2nd phone line to the same iPhone: such as free data speed increase, a reduced monthly Netflix plan locked in for 3 years, and much more. She made sure that I as a customer received all the possible perks and savings available from Verizon by explaining my specific plan and how the added phone line changes the cost of all the other phone lines in my bill by showing me the store’s computer screen and walking me through line by line. After she resolved my initial issues she offered a new screen protector that was on sale and had Verizon promotions so I of course accepted and so Ana took the time to clean my phone to prepare it for the new quality replacement screen protector as if it were her own phone.Ana is an asset for the Verizon team and a great representation in acting on Verizons’ behalf to help customers stay satisfied and therefore to keep coming back and remain loyal ...such as myself! This experience for me with Ana and the Verizon brick and mortar store in Woburn, Montvale Ave., is why I spread the Verizon referral by way of word of mouth to my family, friends, and professional colleagues! Thank you Woburn Verizon!”
Internet Service Providers
“I had purchased a phone ? online at a great price and brought it in to the River Street T-Mobile* location in Waltham Massachusetts. Upon arriving at the store I was kindly greeted by smiling and attentive associate (assistant manager turned out) she let me know there were a few people in front of me but it wouldn't be too long before I would be "helped"Within 5 minutes of browsing over some new technologies they were promoting I was taken care of by a Sales Tech named Speedy* ....Let me tell you she was very accommodating and generous with her time.Five ?Stars”
Internet Service Providers
“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”
Internet Service Providers
“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”
Open 24 hours
17 Caldwell St, Boston
Internet Service Providers
“I've had netBlazr for almost 10 years (as long as it's been available in my building) and everything about the service has been phenomenal. In those 10 years, I can think of maybe 3-4 times the service went down and every time a rep knew exactly what was happening and was able to estimate a time of restoration; the customer service is great. The speed is what attracted me as both upload and download were the fastest available and often what I measured (using SpeedTest) was higher than what my plan quoted. Small bonuses: no extra equipment in my condo (they installed a jack where there used to be a phone line) and I was able to use my own WiFi router—Xfinity and other seem to penalize you for not using their proprietary one. Highly, highly recommended if it's available in your building.”
Internet Service Providers
“Got my new family plan and brand new Apple Watch with Ledi at this T-Mobile store. The store is clean and nice. Ledi is super helpful with porting in the numbers, adding promotions. Highly suggest come to Ledi if you have any problem with phone plans and equipments!”
Internet Service Providers
“I waited more than 1 months and talked to at least 10 different agents at the customer service and NO ONE cared to solve my problem until i visited this place. Ryan solved my issue after few phone calls. I highly recommend this store.”
Internet Service Providers
“Service was fast and efficient. I had trouble with my ID but Kwame Wise was super helpful and worked it out for me. Would recommend this place, they’re very friendly!”
Internet Service Providers
“AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.”
Internet Service Providers
“Although I wasn't about to get a phone Justin took great care of me and helped me figure out what to do to fix me account. Hopefully it gets resolved. Brighton location lied basically, Cambridgeside didn't have the phone, not even on display... And Brookline didn't even understand what I was asking for... This was literally my 4th location today and it was in stock then boom. We've been paying for a phone I returned 11 months ago. Crazy. Service was stellar though.”
Internet Service Providers
“I needed to upgrade my phone and even though there's a TMOBILE less than a mile from me but I opted to try this one in Wilmington. The reason is the one near me is always crowded and I as I get older I don't have the patience to spend at least an hour to upgrade. The experience I had at this store was beyond amazing! The two young men working there were very professional,knowledgeable and really made the upgrade process great!! I was in and out in half an hour!!! First time ever, and Ive been buying cellphones from the size of sidewalk bricks in the day to the S23 now (lol) Great location, great staff!!”
Internet Service Providers
“Signed up with T Mobile yesterday and was helped by Alexis. He was very helpful and patient with me as I spent over an hour (and 4 agents ) trying to get AT & T to provide a transfer pin #.As soon as I stepped out of the store I got a call from T Mobile transfer team asking for the transfer pin so I almost lost my mind as I had to spend another hour and 3 more ATT agents on the phone after already doing it.The process was brutal but no fault of T Mobile- def will be back to this location.”
Internet Service Providers
“Jay is the name of the game. If you are looking for a kind, whole-hearted professional who is willing to handle any task, he is the man to go to. I went in lost and helpless, and left with a financially life changing deal and a smile from ear to ear. 100% would recommend over and over again - thank you so much Jay!”
Internet Service Providers
“My experience at this store was fantastic! Our mobile expert Alyah, did an outstanding job at making our transition from a different carrier a breeze. She helped us set up all of our lines, all of our phones, and taught us all of the different perks offered with the service. Alyah made us feel welcomed! Now I have someone I can trust and call for any support needed. Alyah made switching to T-mobile a no brainer. This is what I call true customer service! The experience is unmatched, she even came in on her day off to ensure we had everything we needed to be up and running with our new devices. Her smile and attitude were warm and welcoming! We are extremely satisfied with the service we received. Thank you so much! You rock!Gabriel M.”
Internet Service Providers
“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”
Internet Service Providers
“I went in to change my service from AT&T. I was welcomed right away by the rep and he talked about all the pricing and products available. After 2 hours, my wife and I left with 2 new phones and a new IPAD before going to T-mobile, I went to xfinity. I was quoted price but I needed information to transfer the lines. When I returned, not only did they not agree to the quote but they accused me of lying. Never again”
Internet Service Providers
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
Internet Service Providers
“All of the staff were courteous and timely, and today, Ryan became my hero when he fixed a problem with my new phone. He was gracious, knowledgeable and most importantly he got my phone to work!!! ?Great store, great service!”
Internet Service Providers
“I lost my phone or had got stolen at the airport he was very helpful in helping me get a phone even though it did not have enough money he still help me with it I'm very thankful for his services and would recommend it to anyone”
Internet Service Providers
“D’Andre is a very helpful staff at this location - when I spoke with him in the store he was informative and friendly, helpful and knowledgeable about all questions I had about Verizon plans.”
Internet Service Providers
“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”
Internet Service Providers
“I visited this location yesterday. Will Jones greeted me and my daughter as we came in. We came to switch our mobile svs to Xfinity. Will was able to help us with a switch and also with setting up my daughter's new phone and trading in the old one.There was another guy who helped us with a screen protector and took our old equipment - but we didn't take his name(((We had a great experience. Saved a lot of money. And we are very happy with the svs so far.I definitely recommend this branch. The staff is knowledgeable and very friendly. They make you feel like home :)”
Internet Service Providers
“Guys, look for Renata, I got 2 14 Pro max with her, it arrived within 1 business day, very top arrived well packaged and everything, She accompanied me and answered all my doubts with great politeness, thanks, hugs Renata.”
Internet Service Providers
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
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Metro by T-Mobile
470 Salem St, Medford Locations
“I came in with my mom and Levar was so great! My parents live in Malaysia and come to visit me for Thanksgiving into New Years. It's always a pain for my parents to figure out their phone lines when they visit (to the point where my dad doesn't even bother and relies on me, my mom, and Wi-Fi to communicate). My mom had an AT&T line and has been trying to cancel her account for months with no avail. We came into T-Mobile to get her a new line and say good riddance to AT&T. Levar was so attentive and presented all options to us to make sure we're not paying more than we need to. He helped her set up the line and took her through step by step. At the same time he helped me utilize the full benefits of my plan by setting up my Netflix and Apple TV account payments. There was also a promo that gave me a third line for free which I can now give my dad!! Thank you so much, Levar. Truly made our night!!”