10AM - 6PM
98 Causeway St, Boston“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”
Open 24 hours
17 Caldwell St, Boston“Much gratitude to field technician Dave, who put in a ton of hard work to get us back up and running when our radio conked out. netBlazr's phone support may not be what it used to be, but its engineering team can be counted on to get the job done.”
“Absolutely great folks here. Been twice now with issues. Now look, Xfinity phone customer service is absolutely terrible, and they even lie to you to get you off the phone, but in person, much different experience. They actually care and help you through your issues.”
10AM - 7PM
462 Washington St, Brighton“I was there a couple times and Ben always took care of me. His technical knowledge and customer care skills are impressive! Very efficient! Thank you very much, Ben!”
“Omar is the best representative in T mobile! He is so kind and professional to resolve my issues, which is like a life saving! And thanks for other staff in the store, Jay is very helpful as well. Thank you guys!”
11AM - 7PM
340 Washington St, Boston“Ella was so helpful! She knew the answers to all my questions, helped me choose the right iPhone AND she told me I was able to get a discount with my employer. I didn’t know that!! I’m so happy with my new iPhone, thank you Ella!”
10AM - 7PM
745 Boylston St, Boston“I had a great experience at the Boylston, Verizon store. I was having issues with customer service reps over the phone, so decided to go into the store for some help. I was helped immediately (no wait time), and the manager was knowledgeable and fixed my problem very quickly. He even gave me a number where I could directly reach him, if I had trouble when I got home. He went above and beyond! Great experience.”
10AM - 7PM
19 Glenway St, Boston
“AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.”