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“Wonderful customer service. Abdullah is Always willing and ready to help with any questions or issues that might arise. I appreciate the time and patience he puts in to help his customers and make the experience an enjoyable one.”
“Went in there today to upgrade phones. Saw Ryan and I think Mat? The guys were amazing, so polite and knowledgeable, they went above and beyond to make sure our needs were met. I have mobility issues, I was made comfortable in a chair, honestly these guys were so polite and helpful, 5 star service all the way.”
10AM - 6PM
191 Sudbury Rd, Concord
Mobile Phones
“Elisa helped my son and I obtain great loyalty customer discounts for both an iPhone 15 and a Google Pixle 8 and a newer/better family phone plan with more data capacity at about the same cost. Elisa was very helpful and thorough.”
“Went to have glass replacement screen protectors on two new iPhones. Danny was quick and the installation was perfect. We have used ZAGG in Natick before for older phones and will in the future.”
“Great group of guys! They fixed my sons phone and made sure everything worked and it didn't over heat. Repair required them to try 5 different cameras before they found one that worked perfectly!!”
“After 2 months of blood, sweat and tears trying to upgrade my phone online with Verizon, it was done by two very nice and talented people at the Verizon Store in Hudson. They were patient with my balky, broken old phone and got me up and running with a better plan. I recommend them to one and all.”
“Fabio was willing, patient, and so kind to me today. He spent an hour and a half resolving an issue on my international plan and taught me how to use WhatsApp to connect with family in Europe, even spoke with my son in Europe. If you need help, this is the incredibly technically talented young man to see, which is why I gave him the five gold stars.”
9:30AM - 7:30PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“Went in to switch multiple lines over, Wiguen and the team there were patient and walked us through the process and answered all of our questions without feeling overwhelmed. Great customer service experience!”
“Honestly. This was THE BEST customer service I have received at any business / in any category, in recent memory.Tony was smart, friendly, HONEST and so so helpful! He helped us figure out the best device for our 15 year old daughter and also helped to maximize our plan. He didn’t try to upsell/ hard sell/ or push us in any direction. Just honest insightful advice and direction. He listened, brainstormed and broke it all down in a way we could easily understand.We have had a VERY difficult time with wireless and cellular providers in the past (in person and on line) - we stopped in to the Littleton AT&T store basically just to look at a 14 and I will tell you what- 100% of my wireless and cellular business will be done at this store from now onTen out of ten experience. HIGHLY recommend”
“I had an excellent experience both with the call center before I arrived at the store and while at the store. All staff were very knowledgeable, friendly and helpful.”
“I highly recommend many people to switch over from Xfinity or Verizon Internet to T-Mobile 5G home Internet. This is the best route you want to go with go with T-Mobile all the way hundred percent T-Mobile phone T-Mobile mobile hotspot T-Mobile home Internet we keep on going let’s grow together, overall this location is great. Speak to Fredo or any of the other associates. They are all nice at this location. Very helpful. Proud to become a account owner myself. Been welcome to the T-Mobile family. Look forward to growing together. Thank you Fredo. A small shout out for a collective here in Littleton mass T-Mobile will be great for this location as well. Provide service to collective T-Mobile across the glow. With their mobile hotspot, you can travel anywhere with Internet. You can travel the mountains or through the caves, and one day soon will be able to go deep in the ocean with Internet anywhere from above and from below. Put in a funny review temporarily, I will put in a better review after”
“Ryan is by far the best I have ever dealt with at 4 different providers so far. Knowledgeable, caring, & fast. He explained all the steps all the way, no hassle & super smooth transition. Thank you so much Ryan, you really made a difference. Verizon is very lucky to have you on the team!”
“The service was good and quick, representatives were attentive in helping, Aline deserves a 10, I went to other ATeT and I couldn't resolve it, with her in 4 minutes I resolved everything”
10AM - 6PM
295 Main St, Acton
Mobile Phones
“Went in to get a SIM activated on a new phone/line we added. In and out in under 5 minutes. No lies, no upsells, just got it done and we're happy customers. Had an awful experience in a different Verizon store a few days earlier in the next town over where they tried to get my wife to buy a brand new phone rather than the one we had (including trying to make her think the one we had, a Pixel 4, was "too old" to get activated). I understand these stores can be hit or miss in terms of pushiness and competence, but kudos to this one for having someone with integrity.”
“Went here on a whim as I drive by it all the time. My wife's iPhone 7 had a serious issue with battery drainage. It would die after an hour of use from a full battery. They replaced the battery in her iPhone 7 for 50$ took about 25 minutes and her phone is as good as new. Saved us from buying a new iPhone.”
“I never write reviews. As a matter of fact I'm against them because they are all really bad or really good. But I checked on here and it seems like they actually respond to these so they must read them. Recently my daughter got her phone stolen in the UK and Ian helped me getting everything back and running for her so smoothly and flawlessly it was awesome. He always gives you a "worst case scenario" which I really like. Awhile ago I locked myself out of my phone in addition he also helped me upload everything from the cloud on a new workphone so easily and calmly. I have watched this guy work with other customers and other employees and he is extremely calm and reasonable and never gets rattled. I CANNOT imagine working in a place like this because the online communication world is just so utterly confusing BUT so imperative to daily life so people get easily frustrated, angry etc and take it out on people like this. He doesn't seem to be a "corporate" kind of guy to me but Ian should be making his way up the chain so he can help people on a broader scale. Or maybe he just likes the one to one. It makes no difference. I'm extremely impressed with this guy and I can't thank him enough.”
“jeremiah was so nice!! his coworker was also nice who helped us. and then he took over once the guy left: jeremiah helped me with my phone and was wicked patient and stayed the whole time!! definitely the ideal worker”
“My wife and I became a T-Mobile customer in Bellingham Massachusetts well back in October 2023 we moved to Ashland and I know that they have franchise so I decided that I wanted to check out the Framingham T-Mobile since I know it’s corporate owned well. My wife and I are extremely happy that we did due to the fact that they have a very nice group of people working there. There is not one person in that store that we do not like whatsoever, they are all fantastic. We have friends that we have brought over to T-Mobile and this store is very helpful us and also to anybody that we bring over the impression that we got from the store is that they really do care so we might have to take a 12 minute ride to go to the store but we don’t care they are extremely friendly and also as far as we are very caring people. They do represent T-Mobile attitude because my wife and I have had AT&T and they are horrible. I know I was with them for over 10 years since come to T-Mobile I’ve had nothing but great experience and my wife loves him and so do I, maybe we will check out the T-Mobile store someday since it’s closer to our home, but this store is fantastic. If I could give them a 10 star I would do it.”
“Far Superior Service over OTHER T-mobile stores in this area. First off Greeted quickly. Great Personality .. Knowledgable Staff. I signed up for " Home Internet Service" Which works quite well in my area and saves me a lot of money from the ever-increasing cable internet.”
10AM - 7PM
223B Main St, Marlborough
Mobile Phones
“I always go back here for a new phone. Lots of cheap but reliable and capable phones. Great service too, they always put on my screen protector and help me pick out a case. Just like any bigger name store”
“I always love the Marlborough target over the Framingham one because it is spotless and organized and every time I go in I don't feel like I'm a obstacle course trying to dodge stuff and the staff are very nice Best Target ever”
“I was helped by multiple representatives, Jerry and Prince, they were incredibly polite and patient with me as I explained my phone issue. Furthermore they provided a solution to my issue that we could implement same day. They worked quickly and I had a working phone in under 5 minutes. Both Jerry and Prince demonstrated professionalism and expertise above and beyond!”
10AM - 8PM
147 Main St, Marlborough
Mobile Phones
“Great service. I needed a new screen, they ordered it up, 2 days later it was on my phone. Plus, the screen I got put on at Boost is better than a previous replacement screen I had done elsewhere and at the same price I paid for the previous one!”
“Ordered online and picked up in store. While the first woman I spoke to seemed annoyed that I was picking up and quickly passed me over to another employee who was pleasant to work with. I believe his name was Camden but he was very helpful and assisted getting the large item loaded in my car even while it was raining out. That man deserves a raise!”
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“Ask for Woo, he's the absolute best Verizon manager is the state. He helped optimize my monthly billing and helped me select the best upgrades for my family's phones and home internet. Best service I've ever experienced at a Verizon store and would highly recommend!”