Worse customer service that I have experienced.....Closed local branch, extremely long wait time (> 45min.) on phone without being answered. I have been a customer with BofA for over 40 years and I think it's time to switch to a more customer aware bank. One star is an over statement!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.