Worst ER, after waiting 8 hours in the waiting area, I just gave up and went home. Next time when I need to go to the ER, I will drive to Worcester or Lowell. I wish I could give this ER 0 stars....
November 2023
worst customer service experience on the phone from getting transferred mid-sentence to getting hung up on and dismissed
July 2023
A year ago I gave this Hospital a 1 star review. I don't know what's changed exactly but I was recently seen here and it was a much better experience so I am changing my star rating.