8:30AM - 5PM
25 Church St, Hudson“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”
“Craters & Freighters recently packed and shipped on my behalf over 200 pounds of classic electronic equipment made in 1985. The manufacturer of this equipment is no longer in business, so parts are no longer available, especially the custom made, high precision O.E.M. mechanical parts. If something got bent or broken in shipping, the devices would have been a total loss. Craters & Freighters did an outstanding job. Packing was superb and the equipment traveled without a scratch. Highly recommended!”
9AM - 8PM
18 Lyman St, Westborough“Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.”
“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“This USPS location is great. All the employees are always to kind and helpful. It's a busy location, but that doesn't stop them from taking the time to help customers to the fullest.”
“Estes was the delivery company for a shipment I was expecting. I got a text message with a delivery day and a time frame for the shipment. Signature required. Then I got a phone call and a voice mail with a slightly different time...well, OK. Anyhow the shipment was late close close to 2 hours, on a Friday afternoon after we pushed our plans off schedule. The driver was nice though, and had lots of stops...”
“Lots of products, sales help and reasonable prices. Also it's very close to where I live so it's convenient as well. I buy computer supplies and office supplies there frequently.”
“The new Amazon return kiosk is amazing, and I got to use it for the first time yesterday. I have had more good interactions with employees there than mixed, which I appreciate. Overall, it’s a convenient place to ship and process returns.”
“Couldn't have been happier with the creativity, sensitivity and excellence of Sabrina, our associate in the Westboro, Mass store, who helped us with a big print job for a family bereavement. A+”
“I showed up incredibly early and asked for some help from the employees that were showing up at the parking lot. Not only were they helpful they represented the FedEx brand to the nth degree. It was refreshing given I had the exact opposite experience with FedEx customer service. Cheers Framingham guys You're the best.”
8:30AM - 5PM
205 Main St, Ashland“As a stationery designer, I am here frequently mailing invitations for my clients. Mike and Sonal are always so helpful, kind, and take the time to answer my questions.”
“Monro Brake and Tire in Stoughton MA gets a lot of deliveries by truck. I have yet to meet a more professional, outgoing and engaging driver as David Medina out of Southborough Ma Depot. It is no surprise that one of my customers who gets shipments from David knew him by name when he saw him at my store. Initially I was perplexed on how David was going to get my delivery off his truck but quickly realized through his cool calm and collect demeanor that all I needed to do is watch him work his magic. I look forward to the next time I have the pleasure of getting another delivery from David and UPS.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
“Today, I had a great costumer service experience at DHL Westborough.Mrs. Jocelyn Warner did an excellent job getting my shipment via DHL done in no time with the most cost effective manner.Thanks DHL and Mrs. Warner.”
“Derek was so incredibly helpful in figuring out how I could efficiently ship an oddly shaped object. He was so honest, practical, kind, and energetic! Such a delightful interaction :)”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“Good experience there. Clean store. I used FedEx mobile app to generate shipping order and label. Printed label at home. The only reason to go to the store in person is to get a FedEx envelope for shipping my document.The overnight shipping was supposed to arrive at New York City destination before 12pm/noon, they missed the time and delivery was late for about 15 minutes, not a big deal. Happy with the tracking status and update/notification in the mobile app.”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
“Previously had an issue thinking the phone system was bogus. Turns out it’s USPS’s service number that’s awful. Clinton’s, which is the 978 number on their actual website works fine.
Had an issue with a community mail box that was jammed shut, couldn’t get my packages. The manager met me there within 30 minutes, ID’d me, got my package, and we were on our way.
Great service”
“This store was so busy when I went in and the man at the counter was working alone. He did a great job attending to everyone's needs while taking phone calls and retrieving emails. The guy deserves a raise!”