8:30AM - 12:30PM
60 Main St, Watertown“We opened an account at Watertown Savings Bank this week. Niki Athanasopoulos was our customer service agent. She was outstanding! She handled everything in a professional and kind manner.She explained every detail.!Thanks so much Niki!”
9AM - 1PM
1201 Massachusetts Ave, Arlington“While my interactions with members of Leader Bank were only through email and phone, I wanted to leave this review to express my biggest gratitude to the team for making the mortgage process a breeze. As a first time home buyer, I had a lot of stress and worries about a process that I wasn't familiar with. The team at Leader Bank made all my worries go away, laid out everything out in detail, answered all questions I had, were VERY quick and efficient in responding to time-sensitive requests, etc. I feel as if I have built a relationship with the team members where I can reach out anytime with questions even after closing. You don't get that same relationship with major banks. Thank you to Chris B, Ryan F, and Paul Z for assisting with bringing my home ownership dreams come true. I couldn't be happier to have gone with Leader and highly recommend others to go with them as well.”
9AM - 12PM
275 Mishawum Rd, Woburn“Opened new personal accounts with Omar in Littleton.In an era where banks only want to show you the ATM, NBTC actually makes you feel welcome at the bank. That's how banking should be.Keep it that way l!”
9AM - 1PM
363 Pleasant St, Belmont“From the minute you walk in the door you feel like you’ve gone to visit friends rather than do banking. Every employee is extremely helpful, knowledgeable and friendly. I would definitely recommend this bank and this branch to everyone.”
“Had a great experience today at Leader Bank. Dany was knowledgeable, efficient and very personable. She was able to handle my transaction quickly, she provided great customer service. Thank you Dany!”
9AM - 1PM
141 Massachusetts Ave, Arlington“Since opening up an account I can’t say anything negative about the bank nor this branch nothing but positive and excellent customer service and it they definitely will go above and beyond to help you in whatever you need! Big shout out to Karla she was very helpful with answering my questions through the phone today :)”
9AM - 12PM
493 Boston Rd, Billerica“Everyone at the Billerica location are so kind, knowledgeable and helpful with any and all your needs. Staff genuinely know their customers by name and greet us with a smile”
“I was warmly greeted the moment I walked through the doors of this Chase branch, and was direct to a clean sitting area to wait for my appointment time.It was great working with Kenny, who was exceptionally friendly, helpful, and knowledgeable when he helped me open a new account.”
8:30AM - 12PM
168 Great Rd, Bedford“I highly recommend this site for notary.I walked in to get a document notarized.There was no line, and the friendly staff helped me through the process. The whole thing couldn't have taken more than a couple minutes!Thank you!”
“I have been a customer of Enterprise Bank for some time. It is so nice to be warmly greeted when you enter the branch. All staff members are extremely kind, professional and courteous. They make it a point to learn about your banking and financial needs and will suggest products that maybe helpful. They go above and beyond to assist you in any way possible. I really enjoy doing business with them.”
“I visit the burlington branch three or four times a year. I have always been treated very well by any and all employees. Savings and cd rates are very competitive. Recently I met with ***********************, a pleasure and very helpful.*************************”
8:30AM - 12PM
1220 Boylston St, Chestnut Hill“I've done all my business banking here for years. Everyone here especially Joel have been really good with their service and keeping you informed on promotions, general banking advice, and just all around good service. I highly suggest this branch.”
8AM - 12:30PM
19 Church St, Winchester“My compliments to your banking institution. My wife and I have been customers of Winchester Coop. Bank for several years. Never once have webeen mistreated or neglected when we have been in the Winchester Branch.I have dealt with many banks in my lifetime, both with business and personal accounts. I can honestly say that I have never experienced such exceptionalcustomer service skills that this staff delivers to their customers. Never have we waited in line because there is no line at this bank. The tellers are the politest employees I have ever encountered in my life. These people are highly trained to assist the customers with all their needs. Major Kudos goes out to the bank for having Paul Ennis as the Branch Manager with his Team which they deliver expedient and exceptional service to the customers of your business. Again, many Thanks to Paul Ennis and the bank for such professionalism!Sincerely yours,Frank C.”
9AM - 12PM
411 Watertown St, Newton“Wow! Just wow! Mark helped me with a fraud situation that I couldn't figure out. And I came in unproudly upset and loud. Mark the manager was able to help me feel heard and valued right away. I definitely recommend the team here for your needs!”
“I needed a new debit card as my account had an alert,was there at 9am on Saturday and the service was great,both were very friendly. I was done in 5 mins. Thank you.”
8:30AM - 12PM
10 Langley Rd, Newton Centre“Professional, competent, the best in Massachusetts. Especially the Newton Center branch, also Newton Highlands, and also Coolidge Corner. It is a privilege to be a customer: and my husband and I have been for over 30 years.”
9AM - 1PM
843 Washington St, Newton“Incredible experience - pretty crazy to say for a bank right?! Sheena, Mohamed, and Dazy went above and beyond. This location should be a case study for other locations. We had to open account for my wife - they were beyond patient and went above and beyond for my toddler daughter. Great team, great management!!! Very professional and very knowledgeable.”
“My experience at the Arlington branch was truly exceptional. I had an appointment to open a business account and was immediately greeted by an experienced assistant store manager. She was incredibly friendly, knowledgeable, and efficient, making the process smooth and stress-free.”
9AM - 1PM
2A Elm St, Woburn“This branch gives you a warm welcome every time. Customer + Community driven, and extremely attentive to the needs of their guests. Thank you, Team North Woburn!”
8:30 AM - 1:15 PM
325 Grove St, Auburndale“Mass Bay has been nothing but a positive experience since joining last year. Not only do I like the benefits of being a shareholder versus a bank, but I feel respected and I am confident in their business. The staff are all friendly, patient and professional. Julia, who was helping me, played with my 18 month old so I could make deposits. They also have a coin machine that doesn't cost anything to use! No rolling coins!”
“They have the sweetest, most patient and helpful staff that I have ever seen in any bank, from the manager to the rest of employees they are all willing to help and it feels like they do care about you. I totally recommend banking with this bank at this place”
“We, the Friends of the Burlington Dog Park, use TD Bank for our banking and we are very happy with their services. They are also doing a fundraiser with us this week and they have been so helpful and accommodating. Yesterday I was at both The District and the Cambridge St branches for several hours and I was so impressed at how the employees greet each client by their first name and they also approach the client as they come in. Excellent customer service!”
“I purchased a home in October 2023 when mortgage rates were sky-high. From all the mortgage rate quotes I received, Metro Credit Union had one of the best mortgage interests, by a decent margin too. David Varno was our assigned mortgage specialist and he was superb in guiding me through the process. He was communicative, easy to reach and pro-active in getting all the paperwork and ducks in order for the underwriter to sign. Overall, while I feel like the process took a bit longer than I was expecting (due to my complicated financial background), I still recommend this credit union for the competitive rates.”
9AM - 3PM
1751 Massachusetts Ave, Lexington“I’ve been a happy customer here for almost two years. They’ve given me four loans with no hassle at all. They offer very fair underwriting and the employees here are the nicest people around. I always leave here with a smile and I couldn’t recommend doing business here more.”
8 AM - 10 PM
85 Leonard Street, Belmont
“It is sad when I see people complaining of getting scammed I was ones in this shoes and I know how it feels like, but I was able to get back all my funds though a private security institution that took my case and helped me recover mine you all should try.”