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“I recently visited the Staples store in West Springfield Mass to find a batter back up for my home computer. The sales associates were knowledgeable and very helpful. Not sure that I could have made the right selections without their help. I typically go straight to Staples for office supply needs. Not necessary to shop around.”
“The customer service was above and beyond excellent. I came in with several returns to Amazon to be sent back. Due to my lack of knowledge, several of my items needed packaging and some did not. Linda your best employee was very helpful in sorting me out and my returns. Linda was patient and was able to keep the line moving so other customers could be checked out and on their way. Kudos to her and your company for choosing Linda.”
“This is my favorite location because of the service I receive every time I walk through the doors. The cashiers especially are kind and very friendly. They make my transactions worthwhile each trip”
Open 24 hours
84 New Lombard Rd, Chicopee
Shipping Centers
“We had a time sensitive delivery where once I received a tracking number was able to communicate with the local branch and Marie Clark did a nice job following up to get it here promptly. Once the truck arrived, the driver (I'm sorry I didn't get his name) was also extremely courteous and actually helped get the long pallet off his truck into our shop parking lot.Two great employees represented the Estes name well!”
“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”
“My fiancé and I have a box here and receive packages very regularly. The amazing staff have never once made us feel like an imposition for the volume of parcels they receive and hold for us.
They remember me by name, and always greet me so warmly (even after customers in line before me had been downright rude)! I look forward to picking up our deliveries now, because it means I’ll get to chat with Nova, Joe, or Heather. The staff here go above and beyond, and deserve the very best.”
8:30AM - 4:30PM
100 Center St, Chicopee
Shipping Centers
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“This store is convenient to me - & I always find the staff to be very helpful. When I can't remember the number for the ink cartridge I want, staff can look up what I bought the last time.”
“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
“We recently purchased a new computer chair from Staples. I'm always impressed with the customer service there.
I greatly appreciate the time and help they give.”
8:30AM - 4:30PM
83 Winsor St, Ludlow
Shipping Centers
“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here.
It’s kept neat and tidy.
One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
8AM - 6:30PM
900 Riverdale St, West Springfield
Shipping Centers
“I've been going to the same UPS store for the last 16 years. Tara always provides excellent customer service with a smile and great attitude, time and time again. There is a UPS store nearer to me than the UPS Riverdale St in West Springfield, MA, but I make the effort to go to the Riverdale Store because it is always a pleasant experience there and I know the job gets done right! Thank you Tara!”
“Was looking online (googled even) searching for a 45"+ mailing tube...I found exactly what I was lkg for 4 miles from my backyard...THANK YOU FEDEX!!
(Walmart, Target, UPS, USPS, AMAZON, Uhaul,...all failed me)”
10:30AM - 7PM
50 Holyoke St, Holyoke
Shipping Centers
“This is my go to post office on Sundays. Postal clerk Danielle is always accommodating and a ray of sunshine. Thanks for working Sundays Danielle I appreciate you and your quality service.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“Lost my ID (somehow?) mid-appointment and am very grateful for the guy with the legend of zelda tattoo who tried to help me find it. All three of the employees I interacted with were very kind and patient. Thank you!”
“The best ever the service the people and the most historical building. We hope this post office in downtown Amherst will last forever. It does bring out lots of town of Amherst style. we love Miss Nancy, always kind, thoughtful and the best customer service ever. Thank you!”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
9AM - 4:30PM
1 Hadley St, South Hadley
Shipping Centers
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
9AM - 4:30PM
37 Bridge St, Northampton
Shipping Centers
“I visited the Northampton Post Office earlier today.I was really happy with how quickly the package pick-up process went as well as the a availability of other postal products like stamps and envelopes.”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
“I love the Belchertown post office so much. I use it A LOT, as I have a lot of family members and friends overseas. Plus I love stamps. The people who work there (shoutout to Courtney, Brenda, Sarah, and Paul!) are friendly, patient, professional, knowledgeable, and all around a pleasure to interact with. I read about towns losing post offices and just am *so glad* that Belchertown still has this one. Keep on keeping on, guys.”
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“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”