{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I love love love !!!! This post office? They are open significantly longer and more days of the week than virtually any other office! I have EVERY SINGLE time, been treated with respect! I mail on average, three or 4 packages a week, usually with QR codes, and that requires the counter person to take extra steps and print a label and affix it to the package. Not once has there been a problem with anyone not receiving their package, or any attitude from employees, or anything else that would dissuade me from holding the opinion that it is the best Post office location in the area!! Thank you guys for all that you do and I will definitely be there soon!!”
“One of very few places left in this world that know YOU and your business by name. Front end staff are friendly and personable, and are always willing to go out of their way to provide excellent service.10/10 recommend.”
“John and his team are just amazing. We had to pack, ship and insure a pretty expensive machine to New York City. They have so many packing materials to use to make sure that our product wouldn’t be damaged. They used foam, corrugated, packaging, material shrink wrap. It was an amazing experience to work with them.”
“Just left Staples in West Springfield where I had the best customer service from a nice young gentleman named Deaundre. He was so helpful and patient with my husband and me (who are both technology challenged) while he assisted us in returning a few items from Amazon. Previous to today's transaction my husband tried to do the same return at Staples in Hadley where the staff was extremely annoyed and were unwilling to assist him. Thank you so much Deaundre!”
“We had a time sensitive delivery where once I received a tracking number was able to communicate with the local branch and Marie Clark did a nice job following up to get it here promptly. Once the truck arrived, the driver (I'm sorry I didn't get his name) was also extremely courteous and actually helped get the long pallet off his truck into our shop parking lot.Two great employees represented the Estes name well!”
“This location will be my branch go to.The customer service is great.sorry I don't remember the blonde lady's name but her patience & knowledge was greatly appreciated ?”
“Friendly staff, easy access and most importantly you can rest at ease knowing that the property is secure. Not one issue in the 3 years I have been using this facility.”
“Joseph has been extremely helpful on a number of occasions and I am finally getting around to writing a review. He is always efficient, friendly, and helpful. When I recently had a package go missing in transit, he went above and beyond with me through the entire process until it was found, and ultimately recovered. Thank you!!”
“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“Went there to get my passport photo for renewal. Both clerks who worked with me were so kind and helpful! I was a bit worried about making sure I did this correctly. However, this experience was no stress at all! They went out of their way to assist me and helped me get my passport application sent in.Also, while I was working with them someone came in just to thank them for helping with their passport previously and to tell them it was successfully sent to them just in time for their trip!I definitely recommend this location : D”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“This is by far the nicest post office location I've ever gone to, after living in 5 different states and frequenting many a post office. Staff are kind, patient, and helpful, even around the holiday season when I'm flailing around like a lunatic trying to ship one hundred packages and they find me the cheapest options while also helping me tape things. And in a pandemic, too! Special shoutout to Dan, who I'm always particularly happy to be assisted by whenever I'm in.”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“I had missed my package today for my work from home job that needed a signature due to the driver not following delivery instructions. I was so upset and wasn’t sure I would get my computer in time for my start date. I went to the UPS store for help and I was helped by Tiffany. She really showed amazing customer service and went above and beyond to contact the needed parties to help me get my package. I really appreciate her and UPS is lucky to have her as an employee. She made everything come together for me and I truly am so grateful she went out of her way to help out. I would give this store 10 stars if I could because of her.”
“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“Amazon and UPS drop offs are quick and easy. I can't recommend the fax service, it's ridiculously overpriced. Better off downloading an app or going to your local library.”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
“I would like to say thanks to especially Britt for always helping us she is very professional and courteous and friendly and also Laura is always helping customers, thanks young ladies and continue doing the great job ur doing.”
“My experience at this post office has been very pleasant, the wait is never long, and the staff are friendly and nice especially the young lady Iris, she is kind and gentle with a sweet smile that left me smiling aswell. Two thumps up for her and the world needs more people like her, God Bless her and this Post Office”
“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here. It’s kept neat and tidy.One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“My mail carrier is wonderful: he sets my packages inside my porch instead of on the outside steps so they don't get wet or stolen. Definitely above and beyond compared to places I've lived in the past.”