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“Nick was amazing and helped me with everything I needed to get my Verizon account. I highly recommend coming in to Northampton Verizon. I will be a long time customer.”
“I was going to him when he was in the mall and the service for repairs was great then, he was quick but efficient. Very fair as far as prices. I wasn't sure where he had moved to after the mall closed and needed my phone repaired,found out where he was located ( so glad!!). Faud was very pleasant and had my phone fixed in a very timely manner. They are who you need to go to for phone repairs. You won't be disappointed.”
10AM - 6PM
180 Main St, Northampton
Mobile Phones
“Carl at the Noho Verizon was super awesome! He helped me save over $30 on my phone bill by switching my plan and deleting extra add-ons that I was paying for but didn’t know about and wasn’t using. I highly recommend going to see him!”
“One of the best verizon store I have ever been to. All employees are very friendly and professional. Mike the manager is awesome and knows his stuff. I would definitely suggest visiting this store if you need haven’t yet. A++++”
“Both John, and Leon here at the Chicopee location have been more than helpful in setting up my phone switch. They are incredibly knowledgeable and extremely friendly. Highly recommend.”
“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
“I went to the ATT Store in West Springfield. Gabe was amazing to work with to upgrade my phone. He was informative, knowledgeable and respectful. He didn't push me or try to get me to buy more stuff when I indicated I didn't want to. He was easy to talk to and explained all the tech stuff I didn't understand. ATT has an asset with Gabe, I hope they treat him well.”
“Had a pleasant time getting done what was needed. Also looked into possibly a new plan but my currently plan was still the better option. One of the employees also put Bluey on the TV so my daughter could watch it while we finished up our business. Really appreciate the time they took with me to make sure all questions were taken care of!”
“Convenient and reasonably priced service. I have a less common phone (OnePlus) so I called ahead and they ordered the parts they needed. A few days later I was able to bring my phone in and get it fixed.”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“Boston rd Att had a manger who was very helpful. Edwin helped me with my issues and was fast and knowledgeable. Very helpful considering I didn’t know what I was doing and he was patient with me.”
“Stopped into the phone store in Hadley MA yesterday with a rather complicated iphone issue that we were hoping to get resolved. We were immediately greeted by Izhan(sp?) , one of the technicians, who was later joined by Mike. They patiently worked their way through the problem with us and after close to an hour the problem was resolved. We not only appreciated their expertise but most importantly their kindness and professionalism. You should be very proud of these two employees!”
10AM - 7PM
326 High St, Holyoke
Mobile Phones
“Excellent value for my money. I have been overpaying for a long time just so I can finance a phone with the Big guys.
The manager is an empathic disciplinarian: she will check you if you come in with the wrong intention or attitude. I witnessed a flagrant customer get denied service (rightfully so). I wanted to call the P.D., but the manager deescalated the situation and had the customer walk out without being arrested.
Welcome to Holyoke, I presume.
Excellent ethics, fast service.”
“It was a wonderful service provided to me by Nikki they helped me with my phone and storage and helped me be able to take more photos and videos for my device. They are very knowledgeable about phones and devices to help me with what i needed”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
“My five-star review is mainly due to the great service and help provided by AT&T associate Naydeliz R. She was fantastic! Answered all my questions and set up my new iphone as well. Excellent.”
“Scott , the store manager was extremely patient and professional in helping me with with my phone transfer —I would strongly recommend visiting this store and ask for Scott ?”
“A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings”
10AM - 6PM
327 High St, Holyoke
Mobile Phones
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“I love and appreciate this store and the amazing employees they have here! Brie has great techs working for her, and I had the pleasure of being assisted by Raulisha. My nephew needed a new phone, and Raulisha was quick to acknowledge us as we walked in and we promptly got started on which phone would be the best fit for us. She was very knowledgeable, efficient and pleasant to work with! She made sure our phone was set up and ready for use in no time! This is the best and friendliest T Mobile store!! Your customer service is amazing! Thank you!”
“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”
“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”
12AM - 6PM
331 High St, Holyoke
Mobile Phones
“(Translated by Google) My husband and I we have being customers for years. We have nothing bad to say about Boost nor the Store. I just went to get a new phone and the young lady that was there had such a great attitude, was honest and so kind. I left there feeling I was visited a friend. I also learned that it is a family owned business. ??”
10AM - 8PM
800 Boston Rd, Springfield
Mobile Phones
“Store #8663
Mobile Expert IRV
4/10/2024
Couldn't ask for a better professional. Patient knowledgeable of products and services and Patient. One of many reasons I'm a 10 year costumer. Thanks again IRV and staff at the Boston rd T-mobile in Springfield Ma.”
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“When I entered the store, both young men stood and greeted me. Then Be Haupt helped me decide which phone was best for me. When I picked up the new phone 2 days later he changed everything over for me, cleared my old phone and helped me synch my Apple Watch with my iPhone. Lovely young man. He’s a keeper!”