“My visit yesterday was absolutely awesome. However whoever had helped my boyfriend months ago with the purchase of his Apple watch did. It do their job. He had asked for the warranty so if it was lost or stolen he would covered. The rep. months ago told him it was all set. Welp it wasn't because he had lost it and they said that person never put it on the watch. we went in together to upgrade myself, plus get his watch back when we discovered this mistake. Yesterday's rep was so helpful and worked with us to get what we needed. I really like who worked with us yesterday. I wish I could remember the awesome guys name yesterday, he deserves a raise ?”
“I came in as my phone didn't work and I was panicking so I asked if I could join boost mobile and start and they did it all for me and they were friendly and knowledgable and even let me make a call on their landline to my loved one o they wouldn't think something happened to me. After that my phone has been working so great! So thanks everyone t FitchburgBoist Mobile!! You saved my butt,,?”
“The gal that was working 9/2 sat afternoon, went above and beyond to help me. My phone dropped in the ocean , my pin number and question got hacked .With her dedication ,knowledge and persistence she activated my old phone . I understand your privacy policies but agents should be able to override pins and questions. She is a superstar ! She ran your whole store by herself with ease . I wish I remembered her name please give her acknowledgement or a promotion and money ?”
“AMAZING!!! EJ and Shelia are the epitome of customer service, couldn’t be happier with the assistance I just received at the T-Mobile on John Fitch in Fitchburg, Ma.. Extremely helpful and informative with every little detail, even stayed late to make sure that I was taken care of. They looked out for my best interest, I know what location I’ll be going to from now on for any help or questions that I might have. Here’s to you guys and your impeccable service!!”