The bank tellers are all very kind & go above & beyond to help you with whatever your needs are! I'm very grateful to have them as my bank, been with them for about 5yrs & have no intention on changing!
February 2023
The bank tellers/employees seem like they are confused most of the time and slow (usually a really long wait). But the customer service on the phone is helpful. Especially, Ali Ramadan - he has been really great and quick to solve all my banking problems. A definite 5 stars for him, no doubt.
October 2022
I have an auto loan with IC Federal Credit Union and receive great service from Charlene Raymond. She explains thorough the pay off process and how long the car title will send to me. She also followed up as promised. That is how customer service supposed to be... Great job. Thanks Charlene.
Welcome to IC Credit Union, a full-service Credit Union federally insured by NCUA and an Equal Opportunity Lender. Through our work, we aim to improve the well-being of our Members by providing innovative digital banking solutions and financial products, including personal, vehicle, and home loans, insurance, investment, and retirement planning, savings and checking accounts, credit and debit cards, mortgages and business loans, while promoting Member education and community support.
Become a member today by joining online or visit IC Credit Union in Fitchburg, MA to experience the perks of a lifetime partnership, empowering your adventure!
