“Changed from ABF because they would often no-show scheduled pickups and had less than favorably customer service. So far, Old Dominion has been nothing but prompt, punctual, courteous and understanding. The driver is super friendly.”
“I am surprised to see all of the negative comments and reviews. I have been going to this UPS store for years and the gentleman there is always very nice. Just busy. I even went there one time needing a notary public to sign an application paper to obtain a proper license for a job with the Massachusetts CCC and he did it for free. I am in that store once a week and have never had a problem. Sometimes people just have bad days. Maybe these people encountered him on a bad day IDK. I will actually be going there on Monday with a very large box and expect nothing but professionalism from him. I wish to extend my deepest appreciation to the man that runs the UPS store in the variety store is one solid guy. Don’t listen to all these haters. They must have a personal vendetta against this man.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”