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“We used this UPS store because we were in the area visiting family, and I messed up our Amazon returns and shipping so bad!! Katelyn was AMAZING and fixed my Amazon return in no time and was so nice about it. Mercio had to re-print my labels for two separate packages because I needed my address to be a public one and was super patient when we realized our mistake. Would definitely recommend this store the employees are fantastic!!”
“The USPS branch near Nutting Lake on Middlesex Turnpike is a nice place for your mailing needs.The standout feature is undoubtedly the customer service, exemplified by a wonderful staff member named Maria. Always ready with a friendly smile and an eagerness to assist, Maria personifies the kind of service we all long for when tackling our mailing needs. Her vast knowledge and helpful nature make each visit a breeze, turning what could be a tedious task into a surprisingly pleasant experience.As for the facility itself, it is well-kept, clean, and organized. Whether you're looking to drop off a package, pick up mail, or purchase stamps, every process here is streamlined and efficient. The sense of orderliness makes each visit smooth and hassle-free.The cherry on top is the location. Conveniently situated near the Val, it's just a stone's throw from where I live. Its accessibility makes it an integral part of the neighborhood and is a testament to the USPS's commitment to serving every community, no matter how big or small.To those seeking a reliable, customer-oriented postal service, look no further than the USPS near Nutting Lake on Middlesex Turnpike. The combination of top-notch service, a clean and organized environment, and a strategic location make it a standout choice. I'm grateful for this USPS branch and the outstanding service provided by Maria and her team.”
1 - 4:30PM 9AM - 12PM
62 Brookside Rd, Westford
Shipping Centers
“Eric is the friendliest postal worker you will ever find! Always seems to be in a good mood. He's understanding and realizes people don't always know what they are doing when mailing stuff!”
“Shout out to Aaron at the Hudson NH store! Did a fantastic job helping with a difficult packaging request while multi-tasking with several other customers at closing time. Handled like a pro. Thank you!”
“A big thank you goes out to Mike this week for taking the time to help me with a return. Staples Business Advantage was downright rude when I tried to make the return over the phone. I came to the store, Mike dialed them, told them about my experience, and I was given a return and refund confirmation by email. The phone call took a while but Mike hung in there and got the job done. That's what retail is all about - great service!”
“A generous number of collections and fast service with two desks and attendants inside.Also, the blue box outside has the bigger opening allowing for a package or stiff envelope outside of regular hours.”
“Every time I ship an item the staff is very professional and helpful but this time I have to give a special shoutout to Sheila. Unbeknownst to me, I shipped a package to the wrong address. It came back twice and more. Sheila went above and beyond to figure out why the package wasn’t getting to the right person. Throughout the whole ordeal she always remained calm, kind and professional and made many inquiries on my behalf. It is very apparent that she truly cares about the customer and getting packages to the right spot.”
8:30AM - 4:30PM
70 Bedford Rd, Carlisle
Shipping Centers
“The most friendly and helpful post office around. Even though I live in another town, I come here because everyone who works here is so nice. They care about helping you, make great suggestions that frequently save money, and they are super efficient. Thank you Carlisle PO!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Shipping Centers
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
12:45 - 4:30PM 9AM - 12PM
5 W Prescott St, Westford
Shipping Centers
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
2 - 4PM 9:30AM - 1PM
7 Taylor St, Littleton
Shipping Centers
“Gentleman working at this post office helped me with USPS tracking investigation. Provided me all information. Highly recommend to use this post office for all your shipping needs!”
“Denise was extremely helpful even though I didn't have anything ready! She walked me through every step to complete the return, very helpful and very kind!Convenient location and easy to do before shopping”
8AM - 5:30PM
460 Boston Rd, Billerica
Shipping Centers
“This woman there today was just amazing. I should look at the receipt to see if her name is there. She provided outstanding service to everyone in the line. Very professional and knowledgeable and so so friendly. Thank you very much!”
“I had an incredibly important package lost in the postal system for a good period of time. I sent the package from Texas to North Chelmsford. Somehow it was coded wrong & sent back to Texas then from there it made lots of stops all except for the right one. Tbe 800 number was a nightmare, they were rude and not helpful. If this package was completely lost I would have been out a whole lot of money. Eventually the post master from North Chelmsford, Deanna White, got involved. She was extremely polite & courteous & followed through everything she said she would. Within a few days she tracked my package and coordinated with facilities as far as Texas to get it were it was supposed to go!! We are so very grateful for her❤❤❤ I had spent many ,many hours on the phone with other agents & went into a few different post offices with no resolution in sight. She clearly is not only very professional but is extremely proficient in her job!! Thanks so very much❤”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“Excellent responsive staff everyday. Always helpful as soon as I walk in the door. This place is always kept well clean and fully stocked with supplies and everything else we need. 5 star rating all the way. Keep up the great customer service ladies and gentlemen.”
“Had to drop off my Amazon package, there young guy there who helped me, he was really helpful and make the process really quick and easy! Definitely recommended place to”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
“Literally walked into this store, and with the assistance of one of the employees, was able to get the one item needed for my daughter's business. As a former Staples employee, I knew it should have been in-store, the online site said order it basically (no store availability). I was led to the Chelmsford location, by The LORD, and boom...one in the store. Perfect Trip!!!”
“I ordered my Christmas cards from here and they turned out exactly as promised. Not only were they affordable, but turnaround time was quick. I will definitely keep getting my Christmas cards here”
“A big thank you goes out to Mike this week for taking the time to help me with a return. Staples Business Advantage was downright rude when I tried to make the return over the phone. I came to the store, Mike dialed them, told them about my experience, and I was given a return and refund confirmation by email. The phone call took a while but Mike hung in there and got the job done. That's what retail is all about - great service!”
“I shipped out a perishable package with dry ice. I had no idea what I was doing. Karen, who was working the counter, was awesome. Super helpful, friendly, and tolerant of my complete lack of preparedness.”
“Changed from ABF because they would often no-show scheduled pickups and had less than favorably customer service. So far, Old Dominion has been nothing but prompt, punctual, courteous and understanding. The driver is super friendly.”
“The two lovely ladies that work at this post office make my day better every time I stop in. I ship a lot of packages for my business and the service is *chefs kiss* impeccable.”
“Have had a PÓ box at the Main Post Office for years. In all the years going there I have found the service to be great and the staff to be friendly, accommodating and helpful. It is a very busy PÓ and especially when a family comes in for passports and ties up one of the staff. It can be trying, however, the staff always professional and do their utmost best to be accommodating.”
9AM - 5:30PM
254 Daniel Webster Hwy Unit 1, Nashua
Shipping Centers
“Listen I don’t know why but this is the best post office. The guy in there is so friendly, today there was a woman working there too and we were all cracking up and having a good time. It’s always quick, they’re always helpful. If it’s between this post office or the one at exit 8, pick this one every time.”
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“I’ve never had problems with this company in fact this company has always been professional and honest and the reviews here are fraudulent. This company had to start from scratch because someone stole from them. They are honest people.”