AutoZone Auto Parts in Dorchester, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store's employees are known for their exceptional customer service and product knowledge. Customers have praised the helpful and knowledgeable staff, particularly Del, Ledell, Andre, Frezell, and Darrin. These employees have gone above and beyond to assist customers, even accompanying them to their cars to assess issues and provide personalized recommendations. They have demonstrated patience, empathy, and a genuine desire to ensure customers leave satisfied. The reviews highlight the store's ability to handle a wide range of automotive needs, from dent repair to battery testing and replacement. Customers have appreciated the employees' willingness to explain issues, suggest solutions, and guide them through the process. The store's commitment to providing a positive experience has earned it high praise from the local community. Overall, AutoZone Auto Parts in Dorchester, MA is a trusted destination for auto parts and services, with a team of dedicated and customer-focused employees who are committed to ensuring the best possible experience for every visitor.
All the employees here were super kind and tooo the time to explain and show me what was wrong with my car and battery. Tested extra things like the starter and overall were just a good group of guys. Highly recommend. I’ll be back to this AutoZone.
June 2025
Today's visit to the location was by far the best experience I've ever had in an Auto Zone Ledell and his fellow team are very knowledgeable and informative. They made my experience a pleasant one so much so I had to let everyone know.This is the location and the team of guys you needs.
June 2025
I ask them a simple question and they helped me without an issue
