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11AM - 5PM
18 Main St, Townsend
Mobile Phones
“These people were quick and efficient. Christmas eve they were slamming and still handled my walk-in request. The prices were normal and cheaper than replacing the phone. The front desk staff were pleasant and the techs seemed to be knowledgeable. Clean store with lots of options for accessories.”
“Honestly. This was THE BEST customer service I have received at any business / in any category, in recent memory.Tony was smart, friendly, HONEST and so so helpful! He helped us figure out the best device for our 15 year old daughter and also helped to maximize our plan. He didn’t try to upsell/ hard sell/ or push us in any direction. Just honest insightful advice and direction. He listened, brainstormed and broke it all down in a way we could easily understand.We have had a VERY difficult time with wireless and cellular providers in the past (in person and on line) - we stopped in to the Littleton AT&T store basically just to look at a 14 and I will tell you what- 100% of my wireless and cellular business will be done at this store from now onTen out of ten experience. HIGHLY recommend”
“I recently went to the AT&T store in Leominster Ma. Close to the Mall. I waited maybe 10 minutes tops. The manager Jose waited on me. I wanted an upgrade for my wife's phone. It turns out the direction I wanted to go in for her wasn't the best. Jose Never made me feel rushed. He took his time and I got a great deal.”
“Synk and Aidan were extremely helpful and nice today… they helped me on a phone case exchange. I couldn’t ask for them to be nicer and customer service oriented… thank you guys and you’re an asset to your company…. I won’t go to any other store when I buy this stuff because of them…. Nick as well… He just has to lay off the caffeine a little bit… ha jk …-P. Perry”
“Excellent store. The associates are always so friendly here and very knowledgeable. They are helpful and take the time to answer your questions. If you need to buy a phone this is your store great staff great service”
“We were switching from Verizon. To T mobile.we had a wonderful experience especially with our sales person Josue! He was so helpful.I can’t say enough positive as when we entered the building we were just looking.. we like our new phones and the service with them.The next day they had trouble with service on the # of bars we had but still got calls on it.”
11AM - 5PM
633 Main St, Clinton
Mobile Phones
“Had a great experience at the Verizon store in Clinton. The young man, Mitch, was extremely kind & helpful! In addition to helping me tackle the issue I came in for, he was nice enough to try to find me the best phone package within my budget. Excellent customer service!”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
“I am a computer/cell phobic and hate change. I was terrified to switch from my 7 year old cell phone and afraid I would lose everything and not be able to navigate a new cell. Romeo at Orchard Hill in Leominster was outstanding! I explained my fears, and he was nothing but patient and kind and answered all of my questions and explained differences and changes. I feel so much better after having upgraded my old, tired phone now that he guided me through the transition. I would definitely go back to that store and deal with Romeo again in the future. Just what you want in customer service!”
“Went to target with my granddaughter. We love the skincare and beauty products! She loves the clothes!! I brought her there to see what she would like for Christmas! She's fifteen hard to buy for! Plus I have 8 more grandchildren all but one are teens!”
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“Cait really helped me out she helped me get a new line and a free phone. Then she helped me transfer all my stuff from my pixel to my new iPhone. I couldn't believe all my stuff like my contacts my photos and my apps all went over. I would definitely recommend coming to The Townsend store if you need help. They really want to help and they know what they're doing. I left my phone with her I came back everything was done”