“A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings”
“Krys C was the best! She helped me out with so much. Super friendly and knowledgeable! Definitely satisfied with the service and will recommend this location to everyone i know!”
“These are reviews for how the store is performing. NOT THE SERVICE IN GENERAL!!! If you have poor service at the store fine. However if you have a problem with the service itself leaving a poor review here will do you NO GOOD WHATSOEVER, if you don’t like your service change it and move on. The employees at the store have to deal with customers day in and day out, if they have to deal with issues that they are not able to handle on the store level customers throw them attitude and say how much spectrum sucks. Can the company do some things differently of course they can but as a consumer you have options. It’s not about you all the time, like I said if you don’t like the service get something different and quit whining!”
“Both John, and Leon here at the Chicopee location have been more than helpful in setting up my phone switch. They are incredibly knowledgeable and extremely friendly. Highly recommend.”