“I walked in to this store and I was greeted immediately by Alex and Mo. They helped me fix my phone and even made my day. Those two gentlemen really know their way around a phone.I had visited a previous Metro location in west Springfield, and they where so mean and unhelpful at all!”
“David was very friendly and knowledgeable!!! One if the best service I had in awhile and would recommend anybody to go buy a phone from him! David even help me upload my old contacts from my old phone on to my new phone! He's very helpful!!”
“Please purchase your next phone at this location, and ask for Jerry. He is the coolest and informative person ,that I had the pleasure of dealing with. He was very smart and professional to me concerning my phone purchase. He was extremely nice and not pushups and always ask for him..He is a GEM and a pleasure to work with getting the right phone. I give Jerry and Cricket eleven stars. .Thxs again Jerryinto selling you a phone. I feel like I hit the jackpot. Jerry was great. I now only purchase Cricket”
“I love this store! So many cool Kawaii gifts, pencils, plushies, pencil cases, some clothing and backpacks... some of everything Sumikkogurashi, Totoro, Rilakkuma, Hello Kitty..... and more!”
“Pushy salesman....not here.Constant upselling for stuff I didn't come in for...not here.I came in to upgrade my phone to the latest and greatest and that's what Paul made sure happened.”
“I had the pleasure of working with an outstanding salesperson when choosing my mobile plan and phone. Their expertise and patience made the whole process incredibly smooth and enjoyable. They took the time to understand my needs and offered a personalized solution that perfectly matched my requirements.The salesperson's friendly and approachable demeanor made me feel comfortable throughout the entire process. Thanks to their guidance, I ended up with a mobile plan and phone that I'm extremely satisfied with. I highly recommend this salesperson to anyone in need of assistance with their mobile needs. Their dedication to customer satisfaction is truly commendable, and they exemplify what exceptional customer service should be.”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
“I went to the this store to pay my bill and the lady named Jessica was very nice and helpful and I really appreciate it her help very kind and respectful always with a smile ? on very pleasant experience ??”
“(Translated by Google) Hello, good morning, just a big special thanks for the great service oy or after times in this place for Ana and Claudia. Thank you.(Original)Ola buen días solo un gran agredecimiento especial por el gran servicio oy o tras veces en en este local para ana y claudia.gracias .”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“Sam, Ruby and Rich were and always have been so awesome to me. I appreciate there customer service skills and then some. I pay my phone bill every month ins store and everyone's always so kind and informative. I love this location. It's convenient, it's literally 2 seconds from my house and the staff is always wonderful. If I could give them 1,000 ⭐ I would. Love my metro peeps. Thank you again Sam for helping me to lower my bill with the ACP program. I really appreciate you more than you'll ever know. ?”
10AM - 8PM
800 Boston Rd, Springfield
Mobile Phones
“Really appreciate the employees who work here..from purchasing a new phone and helping me transfer every bit of data from my old phone with no issues..so very polite and professional.. thank you to all who waited on me!!”
“Shoutout to Wes for helping with me!I purchased a new iPhone and wasn’t able to active it on my own due to error I kept receiving regarding my phone plan. He notified me right away that there will be a service fee ($26.99). He explained each step he was going to take in order to fix the issue. The whole process took roughly 15-20 mins!”
“Rafael is personable and listens carefully to whatever issue you have from simple activations to phone problems He is knowledgeable. I definitely will go back for all my Boost and cell phone needs.”
“I really appreciate the wide variety of produce at this store, and that we can get meat (especially pork) at fair prices. It might not be a sparkling new store, but there's some variety we can find here that is great.”
“Isaiah helped me and was extremely kind. Although the store was busy when I went, Isaiah made me feel like a priority and gave me his undivided attention. I would definitely recommend everyone to use Tmobile especially if Isaiah is the one helping them. Thank you Isaiah! :)”
“Jasmine Torres, sales rep was very helpful. She really knows her job. I will be glad to come into Metro pc when she is working. Very knowledgeable on Cell phones you need more employees like Ms.I also think that the employees should have a stool to sit due to them having long hours. Since some transactions take time it would've been nice for her and myself to be able to sit down.Torres.Evelyn McFarlane”
“Ok, so this Walmart is in tha-hood, and they have a very bad reputation, but I needed to stop in for a few things.I will give credit where credit is due, everyone I spoke with was super nice.the pharmacist, to time to help me and I appreciate that a lot.”
10AM - 7PM
1420 Boston Rd, Springfield
Mobile Phones
“Jay helped us so much made it so easy for me to get a new phone today. West springfield verizon was rude to us and acted like we were stupid. Jay made it all better!!! Go boston road verizon!”
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“I was going to him when he was in the mall and the service for repairs was great then, he was quick but efficient. Very fair as far as prices. I wasn't sure where he had moved to after the mall closed and needed my phone repaired,found out where he was located ( so glad!!). Faud was very pleasant and had my phone fixed in a very timely manner. They are who you need to go to for phone repairs. You won't be disappointed.”