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“I recently worked with Carlos at Curry Honda Chicopee to purchase my car, and I had a great experience. I already knew which car I wanted, but Carlos was incredibly helpful throughout the process. He was knowledgeable and quick to answer my questions, making the transaction smooth and efficient. I appreciate his professionalism and dedication to ensuring everything went well. I highly recommend Carlos if you're looking for a reliable and friendly car salesman!”
“When I have a. Emergency problem, Kevin the owner of KLM always finds time to take my truck into the shop. This time he fixed a Tyrod on my vehicle fix the alternator and make sure it was safe to drive. He even stayed after hours to make sure I had a ride home in my own vehicle..”
“Took my 2019 Silverado to Lloyd's for a transmission rebuild. Glad I did. Received A+ service, the job was completed in just a few days, and all was done at a reasonable price. Great communication from Sean every step of the way. Highly recommend these guys.”
“Great local place. Friendly staff and they always have a loaner available to me if I need it. I've been going to them for years to service my vehicles. Work is always done right first time around.”
“Ray and Ed did a great job installing my daughter’s new transmission. This was my first experience with MAR Auto, and their professionalism has definitely earned my future business!”
“Amber salesperson at Bob pion was Awesome ! Very kind , informative, great with tech information. Made buying a vehicle easy and stress free . Recommend buying there staff was great .”
“One word says it all "HONEST"! & that's the hardest thing to find nowadays & you know it's a fair price and it's gonna be good work. Last car, timing chain went, would have cost me more than the clunker was worth. (Don't tell any one but)he let me keep the car there till I bought another cleaned it out and got a auto recycler in there to tow it away only took me 3/4 days he's not only honest, he's one of us!!”
“Mike is the best!! Went above and beyond to help us out of a jam when we punctured a tire while visiting. Made time for us despite being very busy so we could get back on the highway home. Refused a tip, and when we left it on the table anyway, he gave it right to his staff. Get your tires here!”
“Guilbert’s Auto has been my go-to place for some years now. Honest, kind, efficient, and respectful of everyone that comes into their shop. Would recommend to anyone and everyone. :)”
“Great service and communication.
I was visiting from out of town and had a car issue. They fit me in that morning and took care of problem within hours. Absolutely great experience”
“I had an emergency during a holiday weekend and they saw me right away & diagnosed. As soon as the parts were acquired the repair was done quickly and professionally. I was very impressed with the quality of communications, customer service and affordability. I highly recommend A & M Auto Sales & Repair and am happy to have found trustworthy mechanics!”
“Brian and the staff at Brad’s are wonderful. I could even see how nice they were to other customers while I was there. They don’t play favorites, they treat everyone like family.”
“these guys are fantastic, I’m a contractor and I’ve had my trucks fix there over and over again and maintained. There’s not one thing that they haven’t been able to know what it is and then fix it and get it back to me right away. I’ve had my personal vehicles, including my kids vehicles go there. And every time it’s fixed the prices good and reasonable and I don’t think I’ve ever had to leave my car or truck overnight. As long as I’ve called them ahead of time, they schedule me in and fix it that day I drop it off.”
“If I could I would give this place 10 stars. Their honesty and great prices is why I will remain a loyal customer. I needed brakes and rotors. Other mechanic shops charged me double the price where as this shop gave me a fair price. Thank you!”
“I had my brakes serviced by John and it was an extremely pleasant experience. I was kept informed every step of the way. Great service at a reasonable price.Services: General repairs & maintenance”
“This is my go to junkyard. I’ve always had good luck finding parts I need for a car. You can give them a call and if you can’t get through, they will call you back which is awesome. Dwyane and Doug are very polite, friendly and honest. I give them 5 Stars. I recommend checking them out!”
“Dropped my car off for repairs and had a bit of a complication with a rental that my insurance company set up. Not only did telliers fix my car but they went above and beyond to help me get ahold of the rental place after my insurance company goofed…Cannot recommend them enough for great service and helping above and beyond. Thanks to Dave my car is fixed and it was easier than ever. Much appreciated.”
“Recently needed service for a new vehicle purchased at their dealership. Immediate response and attention by the manager to help us right away. Excellent customer service here and at the dealership. Definitely consider them for when you need a new car.”
“First oil change. Great service advisor and appreciation for an expeditious service when I showed for my appointment 2 days early. Doh'
Thank you for accommodating me when it was my error arriving on the wrong day.”
“Alternator, water pump, oil change, ect was all done in one day at a good price. Then, my wife told me they took all the ice & snow off of her car & warmed it up for her. Sonny's is A+.”
“Ernie's is a good place to go for regular maintenance or repair services! Ernie is the owner an you deal directly with him. I have gone here for years. I had a dealer try to take advantage of me and claimed my car needed $1500.00 worth of repairs to pass inspection. I brought my repair list and estimate to Ernie. He went through everything and fixed what needed fixing and car passed inspection perfectly. My Bill with Ernie was half what the dealer wanted. I swear by Ernies and highly recommend this place!!”
“Just got my first car here. Great customer service. They gave me a 30 days insurance with the car. Honest and friendly people. Would recommend this to anyone who is getting their first car, they would teach you about everything you need to know when buying a new car. Recommend this for high schooles and first time buyers.”
8:30AM - 2AM
401 Hampden St, Chicopee
Auto Repair
“I have had a truly unique used car purchase experience with these fine people. No pressure to buy, very professional, and especially courteous! They would not allow me to drive this car off their lot until it was double AND triple checked! My faith has been restored in the honesty and integrity of a used car purchase.
Go here, go now, and give them a chance to earn your business. You will not be disappointed!”
“Too expensive!! I know these small convenient stores charge more than grocery stores but i noticed a lot of these stores run by one of, different ethnic background seem to charge quite a bit more than others. & also depending on whos working @ the time prices always vary ea visit! Charge u what they want ea time! Most stores if total comes to 2.01$ or $2.02, $2.03, they take from penny bowl. No they dont do that. They want u to pay the exact amount! But wont give back when its your change. Ive even had them not give back when change was a nickle! That can add up after a while. Nites I have driven by & their closed already! Or when in store thell say hurry hurry cuz your out of their site! I just dont care for the stinginess & changing prices when they feel like it! They r nice enough there..when u have reg neighborhood loyal costumers. Treat them w some respect! Dont try to get over on them! Makes u not want to go there!!”
“-when I bought new tires, Tony's was the recommended place to get the alignment done.
-I dropped the car off late (7:30pm) on a Tuesday, and was pleasantly surprised that they were still open.
-Prices for the alignment service and oil change were quite reasonable.
-Staff was friendly, knowledgeable, and professional.”
“I went here to get my car inspected, and Alexis was absolutely wonderful! Super professional, super kind, I showed up at 12:30pm and drove away at 12:42. I’m absolutely going here every year for my inspection from now on! Thanks, Alexis!!”
“This place is exceptionally great. They’re very reasonable and very honest they get the work done as fast as possible to. I used to bring my car to another place, but they were too expensive. Trust me Dowds Auto Service is # 1.”
“Omgggg I have no words to describe the quality of work that Daniel and his team did on my car, After 3 different mechanics working on my car, literally stealing my money, Daniel was able to get it fixed in so a short amount of time, l am amazed and so grateful for the professionalism and dedication to meet the expectations of their customersI definitely recommend him to anyone looking for a Excellent team of professionals mechanicsHe will definitely be my new favorite Mechanics moving forwardThank you sooooo much❤️”
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“I had the absolute pleasure of working with Serena recently, and I can confidently say she is the gold standard of what exceptional customer service should be. From the moment my friends and I walked into the dealership, Serena greeted us with a warm, genuine smile that made us feel not just like customers, but like family.
She took the time to listen carefully to what we were looking for, patiently answering every single one of our questions. What really stood out was her ability to balance professionalism with a personable approach. She didn’t just sell me a car—she truly cared about finding the right car for my needs, budget, and lifestyle.
Serena’s product knowledge is unparalleled. She knew every feature and spec of the vehicles we were interested in, breaking them down in a way that was easy to understand without ever being pushy. Her honesty and transparency throughout the process were refreshing—she gave me all the information I needed to make an informed decision and never once made me feel pressured.
Beyond her incredible expertise, Serena went the extra mile to make the experience special. She offered coffee and snacks, ensured I was comfortable during the wait times, and dealt with all of the backend processing so I didn’t have to.
Thanks to Serena, I walked out of Springfield Mercedes with a new CLA35 and an experience I’ll never forget. She turned what can often be a stressful and impersonal process into a genuinely enjoyable one. My friends and I left feeling cared for, valued, and most importantly, excited about our purchase.
If you’re looking for someone who truly puts their heart and soul into their work, look no further than Serena. She is a gem, and any dealership would be lucky to have her. Thank you, Serena, for treating us like family and going above and beyond—we will definitely be back, and we’ll be recommending you to everyone we know!”