Internet Service Providers near Chestnut Hill, MA

30 locations found near Chestnut Hill
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“I have had to come here a couple times to deal with phone stuff and each time I've been here they have been helpful and efficient and I didn't have to wait long.”

3.4 Good42 Reviews

“Rarely have I received such fine customer service as I got from Michael at the Chestnut Hill Verizon store. My old phone was worn out, and hard to transfer data from. He took the old and new phones from me curbside, worked on it for as long as it took, and kept me apprised of the progress until it was done.”

2.3 Poor12 Reviews

“Dennis provided exemplary service!He was direct, thoughtful, and patient. He provided me with valuable info regarding my Verizon bill and the breakdown of items, in addition to the added benefits of the various offers Verizon has currently.Thank you Dennis!”

4.8 Superb84 Reviews

“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”

4.2 Good107 Reviews

“I had purchased a phone ? online at a great price and brought it in to the River Street T-Mobile* location in Waltham Massachusetts. Upon arriving at the store I was kindly greeted by smiling and attentive associate (assistant manager turned out) she let me know there were a few people in front of me but it wouldn't be too long before I would be "helped"Within 5 minutes of browsing over some new technologies they were promoting I was taken care of by a Sales Tech named Speedy* ....Let me tell you she was very accommodating and generous with her time.Five ?Stars”

4.6 Superb43 Reviews

“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”

4.6 Superb39 Reviews

“I've had netBlazr for almost 10 years (as long as it's been available in my building) and everything about the service has been phenomenal. In those 10 years, I can think of maybe 3-4 times the service went down and every time a rep knew exactly what was happening and was able to estimate a time of restoration; the customer service is great. The speed is what attracted me as both upload and download were the fastest available and often what I measured (using SpeedTest) was higher than what my plan quoted. Small bonuses: no extra equipment in my condo (they installed a jack where there used to be a phone line) and I was able to use my own WiFi router—Xfinity and other seem to penalize you for not using their proprietary one. Highly, highly recommended if it's available in your building.”

4.2 Good68 Reviews

“Got my new family plan and brand new Apple Watch with Ledi at this T-Mobile store. The store is clean and nice. Ledi is super helpful with porting in the numbers, adding promotions. Highly suggest come to Ledi if you have any problem with phone plans and equipments!”

4.6 Superb28 Reviews

“Service was fast and efficient. I had trouble with my ID but Kwame Wise was super helpful and worked it out for me. Would recommend this place, they’re very friendly!”

3.9 Good77 Reviews

“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”

4.2 Good32 Reviews

“AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.”

4.2 Good25 Reviews

“Although I wasn't about to get a phone Justin took great care of me and helped me figure out what to do to fix me account. Hopefully it gets resolved. Brighton location lied basically, Cambridgeside didn't have the phone, not even on display... And Brookline didn't even understand what I was asking for... This was literally my 4th location today and it was in stock then boom. We've been paying for a phone I returned 11 months ago. Crazy. Service was stellar though.”

4.3 Superb20 Reviews

“My experience at this store was fantastic! Our mobile expert Alyah, did an outstanding job at making our transition from a different carrier a breeze. She helped us set up all of our lines, all of our phones, and taught us all of the different perks offered with the service. Alyah made us feel welcomed! Now I have someone I can trust and call for any support needed. Alyah made switching to T-mobile a no brainer. This is what I call true customer service! The experience is unmatched, she even came in on her day off to ensure we had everything we needed to be up and running with our new devices. Her smile and attitude were warm and welcoming! We are extremely satisfied with the service we received. Thank you so much! You rock!Gabriel M.”

3.8 Good53 Reviews

“I went in to change my service from AT&T. I was welcomed right away by the rep and he talked about all the pricing and products available. After 2 hours, my wife and I left with 2 new phones and a new IPAD before going to T-mobile, I went to xfinity. I was quoted price but I needed information to transfer the lines. When I returned, not only did they not agree to the quote but they accused me of lying. Never again”

3.7 Good74 Reviews

“Love the upgraded Xfi modem, even though I nearly locked myself out putting my devices on pause. Til I discovered one I hadn't and was able to enter that one and unlock them all...whew!!! The representative here in Hyde Park was kind enough to allow my Son to pick it up with information she gathered from me. So if you haven't swapped out yours, I don't know what your waiting for, its Fabulous. ⭐⭐⭐⭐⭐”

3.8 Good47 Reviews

“Jay is the name of the game. If you are looking for a kind, whole-hearted professional who is willing to handle any task, he is the man to go to. I went in lost and helpless, and left with a financially life changing deal and a smile from ear to ear. 100% would recommend over and over again - thank you so much Jay!”

4.1 Good22 Reviews

“I've been with them for 4 years. They're responsive, pleasant, and they told me NOT to buy the more expensive internet package as it was overkill for my needs... who does that? Great rates too.”

3.9 Good31 Reviews

“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”

4 Good21 Reviews

“D’Andre is a very helpful staff at this location - when I spoke with him in the store he was informative and friendly, helpful and knowledgeable about all questions I had about Verizon plans.”

3.6 Good68 Reviews

“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”

4 Good15 Reviews

“I visited this location yesterday. Will Jones greeted me and my daughter as we came in. We came to switch our mobile svs to Xfinity. Will was able to help us with a switch and also with setting up my daughter's new phone and trading in the old one.There was another guy who helped us with a screen protector and took our old equipment - but we didn't take his name(((We had a great experience. Saved a lot of money. And we are very happy with the svs so far.I definitely recommend this branch. The staff is knowledgeable and very friendly. They make you feel like home :)”

3.5 Good80 Reviews

“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”

3.7 Good23 Reviews

“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”

3.5 Good56 Reviews

“I lost my phone or had got stolen at the airport he was very helpful in helping me get a phone even though it did not have enough money he still help me with it I'm very thankful for his services and would recommend it to anyone”

5 Superb4 Reviews

“I rarely write reviews, but this time, I feel compelled to express my heartfelt gratitude to Roy for his exceptional service. His professionalism, patience, and friendliness made my experience truly pleasant. I had many questions, and he skillfully addressed each one, providing clear and effective solutions. Even when I encountered issues with my cellphone unrelated to T-Mobile but rather with Apple, he went above and beyond to resolve them. I've seldom encountered such a level of dedication and problem-solving at other carriers.What impressed me even more was his steadfast loyalty when talking about T-Mobile. It's quite rare to find in an employee, and I couldn't help but think that T-Mobile is very fortunate to have someone as dedicated as Roy on their team.”

3.4 Good61 Reviews

“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”

3.4 Good37 Reviews

“The woman that assisted recently was informative and resolved my issue. She would not disconnect the call until she was positive that I was satisfied. Great!!I think her name was Melissa in Billing .Thank her again for me.”

3.3 Good115 Reviews

“Guys, look for Renata, I got 2 14 Pro max with her, it arrived within 1 business day, very top arrived well packaged and everything, She accompanied me and answered all my doubts with great politeness, thanks, hugs Renata.”

5 Superb2 Reviews

“I was there a couple times and Ben always took care of me. His technical knowledge and customer care skills are impressive! Very efficient! Thank you very much, Ben!”

3.4 Good21 Reviews

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