Open 24 hours
151 Cambridge St, Cambridge“Tour was great but Townie was the driver / guide you gotta ask for. The ultimate Boston tour by someone authentically Boston. Funny and knowledgeable, we had a blast with stories and inside tidbits. Ask for the Super Bowl story!”
9:00 AM - 5:00 PM
100 Terminal St, Boston“Very Busy Port. They are Located inside of the port vehicle dropoff area. You need an appointment to get in and you need a reflective safety vest as well to be allowed on the premises.”
6:00 AM - 11:00 PM
44 James St, Medford“Joseph’s was completely buttoned-up from the first phone contact right thru to the final drop-off. We rented two 54-passenger coaches for a wedding, and they were exactly as advertised with two great drivers to boot. They have absolutely earned our 5-star rating! Thank you Joseph’s!”
“We had a wonderful time celebrating a 25th birthday in the Party Trolley! Melissa (our driver) was fabulous ? The service from the start (when calling for information before booking) right to drop off at the end of the night was excellent! Highly recommended!”
8AM - 8PM
25 Dorchester St Suite 52172, Boston“John just did a small move for our firm. He is polite, professional and amazingly strong. Communication was great, items were moved on time and with no damage. We will use him again.”
9AM - 5:30PM
35 Thomson Pl, Boston“Zipcar is wonderful . My name is ************************* and anytime I have an issue with zipcar they immediately *************** have to remember this is a car sharing company meaning someone people are careless and often times dont report the issues with vehicles . Zipcar is great car sharing app . Only issue I have is that my payment method still wont update please please please fix it zipcar gladly appreciate it”
8:00 AM - 6:00 PM
875 Hyde Park Ave, Boston“I took my car to Kery's for a starting issue. They had my car for three days and didn't do a thing. I was charged $450 for absolutely nothing. My car still has the same issue. Needless to say I will never return to this establishment again.”
“Very good people. Respectful polite and so much more I could say. They really care for there clients my brother goes to price center. afternoon staff is great very polite and respectfulService: Private charters”
Open 24 hours
999 Broadway #401, SaugusOpen 24 hours
Circle Rd, Waltham“I have only used Zipcar three times but all three of those times I had little to no issue and the small issue I had was promptly resolved. The issues I have/had are1. There aren't any cars in Torrance where I live. I have to Uber to the car which is either in el Segundo or lax. Which whatever that's not that big of a deal. I have more of an issue with Ubers prices being so high but that's beside the point. 2. I was charged a late fee of $50. I was at the location at the correct time. I was waiting in the car for my Uber because it was pouring rain and I would have been soaked. My Uber showed up 6 minutes after my drop off time. I called customer service and easily got someone on the phone. The lady was extremely nice and removed the fee after I explained to her the situation. So all good.I like Zipcar. The prices are affordable, cars have been clean with the exception of one that smelled like smoke but it wasn't that bad and that's not Zipcars fault that's on the dip s**t that smoked in it. The gas is covered which is awesome!! I actually got a Toyota Tacoma last time and it was NICE!! I honestly don't know what everyone is complaining about because the Zipcar I use is awesome and convenient ish. So Zipcar if you're reading this maybe have some cars in Torrance but if that's not an option fine. Keep up the good work!!!”
Open 24 hours
26 Allston St, AllstonOpen 24 hours
29 Dighton St, Boston“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”
Open 24 hours
398 Market St, Boston“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”
“I ordered a cab for Logan Airport for 5 am the next day. The dispatcher picked up at my first call, processed my payment immediately, and a driver showed up 10 minutes before the scheduled pickup time, ready to go. Overall, a smooth and seamless experience and would use again.”