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“Amazing Customer service, can’t thank Andrew and the staff enough. Very satisfied with the service and i would recommend them to anyone looking for a great service and great vehicles!!! 10/10!”
“Rented a car from Pike Cars to go visit my daughter in College while I was in Massachusetts on vacation. I had an excellent experience by the time I pick up the car until I drop it back off. The whole staff is very courteous and friendly. I will most definitely do business with them again.”
“Tayeron from Enterprise Waltham did an excellent job getting us into a very nice car. We had a great trip and a lot of that was because the car rental service went so smoothly. We both were impressed with the level of customer care and will definitely be returning for our next rental.”
“We rent frequently through Wakefield Enterprise. The staff is courteous, responsive, and intent on making our rental experiences positive. They go out of their way to make sure renting a vehicle not only serves its purpose, but is enjoyable as well. Thank you Wakefield Enterprise! We will be back!”
“I bought a BMW and a MINI at this dealer and I was very well taken care of. They helped me with the finance and registration process, and answered all my questions. They also speak portugueses which was very helpful.”
“I have used Enterprise many times and and they've NEVER let me down...On this particular occasion..2 team members..Sebastian Osborne and Ryan Sifferlan made sure my (last minute) request was executed...The wedding vehicles were ready to roll and the 15 passenger VAN made many memories...THANK YOU VERY MUCH”
“Amazing customer service. I used their rental for an insurance claim. I was in two different vehicles in about 3 months. Everytime I called or had to go their they made the process very easy. I remember Cody and Janelle helping me but I did speak to a few others and they were very nice and helpful. Even when I had issues with reimbursement with the insurance Janelle was prompt and helped clear things up immediately. I appreciate this enterprise very much and will be sure to use it for my next rental!”
“I don't know the employees name but he did a hell of a job. Was fast and got me the rental I needed in literally no time. He respected my time and was very friendly! Appreciate you guys!!!!”
“Anthony was outstanding! I had a serious issue at the Needham store and he went above and beyond to fix the situation and got me on my way without missing my appointment. He should receive the highest commendation available. He may have saved the loss of a long time customer”
“No one likes having their car at the shop but renting from Enterprise Wilmington made it much better
Great friendly staff looking to make your day better!”
“Emma and Salim, you guys are the best. I always pick this Enterprise for my rentals. I’ve received excellent cars from here, the location is very convenient too. Thank you for always treating me so well, will see you next time.”
“I can't thank the staff at Enterprise enough for the assistance I received after learning that my car was totaled .
The GM worked with the insurance company and was able to get me some extra time on the rental at no charge to me. When the GM ( his name i can not recall at the moment which upsets me but it will come to me and I'll be back to edit ) notified me of the news he received from my insurance company .I was super excited and over joyed that I was extended the rental. I feel this was bc of him again helping me out . I appreciate you ...
This really meant the world to me bc when your car gets totaled the funds are low and for me I was unable to function at times bc I was swarmed with worry . However The General Manager, His colleague Riley and all of his staff treated me so well and again assisted me as they knew I was a fish out of water . And bc of the team here I was able to chill for some moments and for me that good , trust me.bThere kindness is second to none therefore I just have to take the time to leave them a receiew that I hardly ever do . But Enterprise Corporate should know that there Enterprise in Somerville has an outstanding team !
The Diligent customer service I received at Enterprise wowed me for sure. I'll be back bc I'm sure I will need a car to look for a car . The only regret I have is that it's slipping my mind at the moment of the name of the young gentleman who I'm pretty sure is the GM . I'm gonna guess and say Joe but I maybe arong ... If he isn't the GM he should be ,hint to corporate . So again thank you Enterprise Staff for assisting me throughout this sudden misfortune . You made it tenfold easier to navigate thru it all.
Sincerely Grearful,
Michael Cunha”
“Branch employees were patient and extremely helpful throughout the rental process. I forgot an item on my rental and they were very proactive to reach out to the following renter and keep me posted through phone calls and texts to make sure the item was secured. Definitely recommend this branch!”
“We picked up a car today at the Woburn, Ma location on Mishuawm Rd. The gentleman who took care of our reservation, Amir, was the best. He was kind, courteous, patient and informative. I would never consider renting a car anywhere else in the area if you could promise that Amir would be the guy taking care of us. He is a true positive asset to the company!”
“Mike was great at pickup! Got me the minivan I wanted, clean interior (exterior a bit dirty but not an issue) and very friendly. Note that reviews from more than 2 years ago would have been with someone else so it’s safe to ignore them. Also this map location is correct.”
“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“Tewksbury Enterprise is the best!!! This is my third time renting from them this year and they will be seeing me again soon. The car that was reserved for me was unavailable and they took the time to show me other cars that would best suit my needs. I then had issues with my ID and they worked with me to get other ways to still rent. Thank you Andrew, James, and Kevin for helping make a stressful experience as smooth as possible!”
“Efficient & helpful (which is very different from most vehicle rental places!).
Van worked great.
I have no complaints.”
“Be aware that you may be charged for tolls that were not yours, direct to your CC on file. I was charged over $700 for tolls in NY / NJ. Still fighting the charge ...”
Open 24 hours
5 Crescent St, Charlestown
Car Rental
“I will always use Boston Town Car. I dropped my phone after exiting the sedan and did not know it. 5 minutes later I called Mack Sanchez who sent my driver back to allow me to look in the car to no avail. unbeknownst to me Mack and Arlen Dos Santos began calling my phone and after repeated attempts found my phone which some kind stranger had brought to the Air Canada counter. Then going beyond the call of duty Mack sent Arlen, my driver, back to the airport to find me and let me know where my phone was. He literally scoured the airport to find me. I burst into tears at the commitment of these two amazing employees who found my phone. I am a customer for life of Boston Town Car- they greatly exceeded my expectations!”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“Rented the car at this location a couple of times and both the times i have met Ivanel Acevedo who was at the front desk and greeted us, as soon as we entered. The rental process was smooth and ivanel was amazing. Would love to visit this location again.”
7:30AM - 5PM
26 Seyon St, Waltham
Car Rental
“Extremely happy with my experience at Watertown Ford rentals. I needed a cargo van on short notice to pick up some furniture. They had multiple options available and the pickup process was a breeze. The price was competitive with U-haul but without the terrible equipment and staff.”
“Did an adequate job in getting the car we wanted, even having to go back to the counter since the first car was in poor shape. The attendant at the counter was the best budget employee we have ever had to deal with.”
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“I am leaving this review for Javonna. I recently rented a car for this weekend to drive down to the Cape for a wedding. Javonna was phenomenally professional in assisting me with my rental as well as extremely helpful in ensuring that the rental was tailored to my needs. I'd rent from this place again in a heartbeat!”