“Didn't catch her name , but visited yesterday with my daughter and her friend to pick out dresses for their dance and the worker that helped us was so nice! Will definitely return because of her customer service and the cute clothes!”
“Needed boots w/ a specific list of reqs, for a career change job. I knew nothing about work boots! Now I know a lot, thanks to Steph @ Red Wing
She educated me, measured, picked out an insert, and just made the whole process seamless and fun. Most importantly, the boots are perfect, like walking on a cloud. Steph & Red Wing are the way to go for high quality boots & amazing customer service.”
9:30AM - 8:30PM
615 Belmont St, Brockton“I came in and dealt with a woman who said she was a manager to make a return. She was obnoxious and aggressive and unwilling to comply I came back the next day and dealt with Travis who was amazing it you need any help at the Brockton location ask for Travis!!!”
11AM - 7PM
200 Westgate Dr, Brockton“Tay from Westgate provided quality service. He left a conversation and greeted me as soon as I walked in. He helped with my exchange and also educated me on the product. He was customer focused and quality service doesn't come easy in 2024. He earned this review.”
“I had to return some shoes that I ordered online and therefore I hadn't tried them on. It was really quick and easy to return the sneakers and have the money back in my account.”
“I get to the 4 out of 5 in a min. First store is clean and well arranged. The staff was very polite and helpful. They where not over aggressive. I took my 14 year old daughter back to school shoe shopping. After 5 stores and repeated no s to shoes she finally found a pair in stock color and correct size. I was extremely happy knowing this was over. The gentleman went out back grabbed the shoes. I made her try on to make sure they fit as they where not inexpensive. Yet compared to another store who has same ones sho did not have her size it was 30 dollars less here. I went to register to pay. I was going to out on my credit card but this is my only issues. They do not accept credit cards. Also they do not offer a military or first responders discount. Knowing they where less expensive than other store i was still more surprised they did not offer the discount or take credit cards. So i luckily had enough cash on me bit decided to do half on my debit card and pay remainder in cash so i would still have cash on me. That is why they did not receive the fifth star. I am aware why some store do not accept credit cards because they have to wait for money snd also company is charged a percentage for use. Maybe thats the reason to keep costs down they only accept cash or debit. That is understandable but there should be a sign infront of store to tell you so your not surprised when you get to register. I am sure they have run into issues sith people not having enough cash or debit and wanting to use credit card. 2nd now a days a lot of stores offer a discount to military and first responders. Maybe the company should review that and hopefully add it so its an appreciation towards us who have served and are serving as well as first responders. That would give them the 5th star.”
“Went here looking for a gift for someone special and didn’t know what to get, Caty helped me find the perfect gift , even ended up buying something for myself they just have so many sneaker options. Caty was super patient and helpful I had no idea what I wanted she was such a big help”