Mobile Phone Accessories in Brockton, MA

“Excellent experience. The staff are friendly, efficient, thorough, and accommodating. There was less than 24 hours turn around time and was the cheapest option i found. When I picked my phone up, the gentleman wanted to make sure I was pleased with the work. He explained what he did to fix my phone screen and assured me that if something didn't work, I could come back. Thanks again!!”

“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”

“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”

“Kayla is so incredibly. If you look up the word MIRACLE WORKER in Webster dictionary a picture of Kayla is next to it.If you need a new cellphone you must go and see her at Cricket in Westgate Mall in Brockton, Ma...”

“I had the pleasure of visiting the AT&T store recently, and I must say that the customer service provided by one of their exceptional employees, Joel, was truly outstanding. I feel compelled to share my experience and express my gratitude for his above and beyond efforts.Joel's dedication to ensuring customer satisfaction was truly remarkable. Despite the store closing hours earlier, he went out of his way to extend his assistance and stayed an additional four hours to make sure that we were taken care of. This level of commitment and willingness to go the extra mile is rarely seen these days, and it left a lasting impression on us.Throughout the entire process, Joel maintained a positive and cheerful demeanor, even in the face of a stressful situation. His unwavering smile and optimistic attitude were infectious, creating a welcoming and comfortable environment. It was evident that he genuinely cared about his customers and wanted to make their experience as pleasant as possible.What amazed me even more was that, even before my return the next day, Joel had already taken the initiative to start working on our account. He wanted to ensure that everything was being handled correctly and efficiently, showcasing his attention to detail and dedication to providing exceptional service.Joel's outstanding commitment, positive attitude, and proactive approach truly set him apart. He went above and beyond our expectations, and we cannot thank him enough for his exceptional support.If you're visiting the AT&T store, I highly recommend seeking out Joel for assistance. His passion for his job and his genuine care for customers are evident in every interaction. Joel is a true asset to the AT&T team, and his commitment to delivering outstanding customer service deserves recognition.Thank you, Joel, for your exceptional service and for making my experience at AT&T truly memorable. Your dedication and professionalism are commendable, and we grateful for your above and beyond efforts.”

“They were very efficient professional and got right to the problem fixed my phone and less than 12 hours I would refer anyone to them.Definitely worked around my budget. Thanks you guys again for your time & patience ☺️Please check them out”

“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”