“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Had my S23 ultra repaired there. Expected to have no phone for a few days. Owner surprised me when he said a few hours. Called within the hour and Phone was repaired and ready for pick-up. Will definitely be using them again.”
“I switched over my phone plan this evening and was very impressed by the costumer service! Clyde was awesome made the process very simple for us! I highly recommend this location!”
“Great service and great rates. Don't go and pay high prices at any cell phone retailer, Mass Mobile Solutions will have the better deal. I have purchased a note 5, note 8, iphone10 max and a mac book pro. They will offer cash for your old phone. They also have a repair service for phones and computers/laptops. I have been shopping there since the note 5 came out. And I am not the most tech savvy and they have answered any questions I have had.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”
10AM - 8PM
200 Westgate Dr E 101, Brockton
Mobile Phones
“Kayla is so incredibly. If you look up the word MIRACLE WORKER in Webster dictionary a picture of Kayla is next to it.If you need a new cellphone you must go and see her at Cricket in Westgate Mall in Brockton, Ma...”
“I had the pleasure of visiting the AT&T store recently, and I must say that the customer service provided by one of their exceptional employees, Joel, was truly outstanding. I feel compelled to share my experience and express my gratitude for his above and beyond efforts.Joel's dedication to ensuring customer satisfaction was truly remarkable. Despite the store closing hours earlier, he went out of his way to extend his assistance and stayed an additional four hours to make sure that we were taken care of. This level of commitment and willingness to go the extra mile is rarely seen these days, and it left a lasting impression on us.Throughout the entire process, Joel maintained a positive and cheerful demeanor, even in the face of a stressful situation. His unwavering smile and optimistic attitude were infectious, creating a welcoming and comfortable environment. It was evident that he genuinely cared about his customers and wanted to make their experience as pleasant as possible.What amazed me even more was that, even before my return the next day, Joel had already taken the initiative to start working on our account. He wanted to ensure that everything was being handled correctly and efficiently, showcasing his attention to detail and dedication to providing exceptional service.Joel's outstanding commitment, positive attitude, and proactive approach truly set him apart. He went above and beyond our expectations, and we cannot thank him enough for his exceptional support.If you're visiting the AT&T store, I highly recommend seeking out Joel for assistance. His passion for his job and his genuine care for customers are evident in every interaction. Joel is a true asset to the AT&T team, and his commitment to delivering outstanding customer service deserves recognition.Thank you, Joel, for your exceptional service and for making my experience at AT&T truly memorable. Your dedication and professionalism are commendable, and we grateful for your above and beyond efforts.”
10AM - 5PM
1 Main St, Brockton
Mobile Phones
“Had a broken screen, walked right in quick and easy. Fair price. Even got a free screen protector because I already had one. Will definitely come back with future broken devices.”
10AM - 8PM
350 Oak St, Brockton
Mobile Phones
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
“Metro is always good customer service products, friendly & knowledgeable. I have used their services for years. No problems with connections. I will continue to use their services for years to come.”
10AM - 5PM
1 Main St, Brockton
Mobile Phones
“They were very efficient professional and got right to the problem fixed my phone and less than 12 hours I would refer anyone to them.Definitely worked around my budget. Thanks you guys again for your time & patience ☺️Please check them out”
“This was my second favorite Metro pcs to go to to pay my phone or replace broken phones when i lived in the area. No complaints. A few years ago i was short a few dollars when replacing a broken phone and the sales associate paid the difference. Out of pocket.”
“(Translated by Google) Excellent service, Bruno an excellent professional, attentively friendly and competent(Original)Excelente serviço, Bruno um excelente professional, atenciosamente simpatico e competente”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
10AM - 8PM
521 Belmont St, Brockton
Mobile Phones
“Every visit to this branch is pleasant. All the staff are helpful and courteous, especially the young lady who was in charge today. Thanks very much for the respect and kindness towards my daughter and I. I love Tmobile!”
“I went to this store yesterday and had a good experience.I went for my disabled buddy to buy him a flip phone, the nice young lady went the extra mile and taped his new number on the back, thank you for your kindness.”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
“Good place to look for a deal. We have a few appliances from here and they are exactly what we wanted and we got them at amazing prices. Some items are better than others you just have to look at what your buying and make sure it has what you need. The employees have always been incredibly helpful even when we were not buying anything and just asking questions.The description on tags saying why returned could be better to eliminate boxes being torn apart in store.”
“Visited this Walmart while visiting family in Boston. Was hesitant to based on all the bad reviews...but was actually one of the cleaner Wal Marts I have been too. Everyone was friendly and they had everything we needed in stock.”
10AM - 9PM
200 Westgate Dr, Brockton
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“I recently had a problem with a gaming computer and I brought it to Will and he had it fixed in about an hour. He also downloaded some updates it needed, I was very impressed with his knowledge and professionalism. I will definitely call New Generation PC for all my future computer repairs, Thanks Will”