New Balance Factory Store Brighton offers a spacious and well-organized shopping experience with a wide selection of shoes. Customers appreciate the attentive staff, who are knowledgeable and helpful, making it easier to find the right shoes for various occasions. Many reviews highlight excellent customer service, with employees like Alvin and Colton providing patience and expert advice. The store often features great deals, especially during sales events, allowing shoppers to purchase multiple pairs at a good price. Visitors from other locations find the store comparable to or better than factory stores elsewhere, praising the friendly atmosphere and variety of options. Overall, customers leave satisfied, finding shoes that they love and feel comfortable wearing, encouraging them to return for future visits.
Great customer service experience! I was greeted by multiple people on the way in, and a great sales associate helped me to find what I wanted! And I love my shoes -- I would definitely go back next time I need gear!
October 2025
Great range of products and sizes at exceptional value.
The customer service is always impeccable.
October 2025
Hugh store with good discount. Have lots of sport apparel.
