Closed
97 MA-6A, Orleans“Mortgage made seamless with Tabitha Baker! Cape Cod Five offers wonderful products for clients with their Portfolio Lending. Family and friends have several accounts and are very pleased.”
“Had an issue with debit card. Was greeted by a lovely lady who helped me right away. She fixed the issue in less than 10 minutes. Citizen Bank has very helpful staff, no matter what state I'm in!!”
“Great assistant managers who helped me with many issues in one sitting. Especially Brittany. Very informative and very accommodating. Plus a notary for paperwork that I needed notarized. Just a pleasure doing business with her and with everyone else at this bank. I just don't know all their names or positions . Thank you CC5 for years of great service. Especially this branch and I can walk to Ring Brothers and get a juice too.”
“Love this bank. Been with them for years and wouldn't think of going any where else. The manager and tellers are all great. So friendly and willing to help. They even fed me today after helping with my banking needs.”
“I must say. The woman who answered the phone was just so pleasant and most of all CALM. I had a tiny little question and she made it seem important and like it was not to busy to help me.”
11AM - 2PM
40 Main St, Orleans“Jody Lewis is wonderful my husband and I had to do business at CC5 she could not of been anymore kind, knowledgeable, very helpful. She definitely is an asset to CC5 She is the reason we have been banking ar CC5 for 29 years. Customer service like we were shown says it all !!Thank you Jody My son will be in Friday P.M. to see you.Debra and John Byrd”
11AM - 2PM
1095 MA-28, South Yarmouth“A great bank. People are super friendly. My only complaint is that they closed the drive thru. Not a big deal for me, but a big deal for people with children or handicapped!”
11AM - 2PM
536 Main St, Harwich“I had an issue with my account when a check for my coins went thru without my name attached. The man that helped me even called me at home to let me know my account had been restored and wanted to make sure i had full access so he could help me out if there was sti an issue on my end. Who does that nowadays!! Very impressed to say the least.”
Closed
129 MA-137, Harwich“Can't say enough about the people at Cape Cod 5. They got us a home equity loan and Mass save heat loan in a matter of days which was crucial since we had no heat in half our home. The staff and everyone we worked with was fantastic.”
“I was really a terrible day. Had to go to Citizens. Thankfully Andrelys Gonzalez and Danny Souza always straighten thing out very quickly. They have amazing customer service I finally love my bank:)”
“I was over drawn on my checking. Haven't done that in years. Cash in hand 1st thing Monday morning Lucy greeted me & was able to reverse all the overdraft fees. Thank you Lucy. You're the Best!”
Open 24 hours
ATM - Peterson's Market, 916 MA-6A, Yarmouth Port“The tellers are wonderful, the doors are very cool to walk through, and I'm having a great experience so far! Sara always waves to me when I'm shopping.”
“Excellent service. Recently, I stopped in to resolve an problem and a vice-President spontaneously stepped out of her office to offer assistance, then resolved the issue. The staff are courteous and responsive.”
“I have had accounts at many banks on Cape Cod over the past 30 years. I have been a client of many of the national bank chains along with other community banks. This bank, Hands down, is the best bank that I have ever been associated with. The branch manager, Carrie, is one of the most helpful people I have ever dealt with along with her team at the Station Avenue, South Yarmouth branch. I would not consider any other institute for my banking needs. Thank you to Carrie and her team for all your help with my financial need and services.”
11AM - 2PM
519 MA-134, South Dennis“I'm a new customer there. I opened an account last year and have been WICKED impressed by the friendly, helpful staff. Is this really a bank??? Definitely recommended.”
“I had a great experience when I went to the Santander branch In South Yarmouth on Friday 2/21/2020. The branch manager Michael made the visit easy and enjoyable from the moment I walked in. I will be returning to this branch from now on.”
“Been going to this branch once a month or so for about five years. They are always extremely helpful and personable. Far and away the best bank/CU I’ve had. Obviously times being what they are we all need a little more patience with each other compared to pre-pandemic, but even with the understandable changes to how they operate I’ve never had a single experience here that wasn’t top-notch.”
“Decent folks who try hard to please. Today Andre picked up phone promptly and was very polite & helpful. The manager, Gagan Thind, always exceeds expectations with his old-fashioned customer service and ability to navigate needed resources to go find results.”
“Cape Cod 5 is the best bank on the whole Cape. They are extremely helpful, accurate and friendly. Even in these trying times they all work together and help each other. I have used this bank since I moved to the Cape many years ago and wouldn't go anywhere else. I miss going into the bank but marvel at how they manage to do all transactions at the drive up window. As I said I feel this is the #1 bank on Cape Cod.”