AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.
October 2023
Have been to Verizon Hub at North Station a few times. Each time I’ve been impressed by the great level of customer service and knowledgeable team members. A big shoutout to Jazz who could not have been more helpful with a tricky order / trade-in. Would not hesitate to recommend to family and friends.
October 2022
Great experience. Got off a plane and realized I left my phone in DC. Needed it. Andrew walked me through all options for recovery, had me set up in no time, and is maybe one of the sharpest people I’ve ever met.