CVS Pharmacy® in BRIGHTON is here to make it easier for you to manage your pharmacy, health and wellness needs with reliable value and help when you need it. Most locations are open 7 days a week to fit your schedule when you need a prescription refill, vaccinations, personal care items, a toy for your pet, healthier snack options on the go and so much more. When you need to save money, we've got you. Shop our weekly deals for savings or join ExtraCare® to get personalized deals and earn rewards. Plus, with time-saving options like same-day delivery* or FREE CVS® Pickup with online orders, we'll keep you moving when life gets busy. Stop in and get what you need where healthier happens together®. Customers generally find the in-person experience at this CVS location to be satisfactory, with the pharmacists described as understanding and helpful, though they can be a bit short at times due to the often extremely busy environment. However, there are some concerns regarding the phone service, as customers report that the phone line is rarely answered, leading to inefficiency and frustration. The business may be understaffed, making it difficult to manage both the in-person and phone-based customer service. Overall, the CVS Pharmacy in BRIGHTON aims to provide a convenient and valuable experience for its customers, though there is room for improvement in certain areas.
Absolutely unacceptable customer service. Reporting publicly as “Sahiley” the manager clearly does not care whatsoever about her behavior towards customers. Abhorrent and unfortunate.
June 2024
Put on hold to talk to pharmacist through automated system. After a long wait someone on the pharmacy staff picked up just to hang up. On my next attempt someone picked up and didn't respond. They just had me listen as they typed on their computer for a couple of minutes and then hung up on me without ever speaking to me.
June 2024
Terrible experience at the pharmacy!!! They made me pay my prescriptions twice although it was already prepaid online. Unprofessional staff. I do not recommend this place at all.
