This CVS is described by some customers as wonderful and the best, with staff noted as being very kind, helpful, and patient. A manager and a pharmacist received specific praise for providing excellent, proactive, and service-oriented assistance. However, the store has locks on many items, which customers find inconvenient. There are also reported issues with the pharmacy, including long wait times, calls being disconnected, and staff citing being busy as a reason for service delays.
This is the second CVS store in Boston, and they have locks on many of their items. Is there a significant amount of theft happening in Boston or these neighborhoods? So inconvenient. The Walgreens does not seem to have this same issue.
March 2024
It was my first time visiting during my trip. You taught me well about self-calculation. thank you :)
January 2023
Very helpful pharmacist. They didn't have tamiflu in stock but they kindly recommended a CVS nearby that did have it in stock. She was very patient and service oriented.
