CVS offers a welcoming experience with helpful and kind staff, especially noted by customers for their pharmacy team. The store has a standard layout, including a second floor, but some customers have mentioned it can feel a bit messy. While service is generally good, there are concerns about certain items being locked up, leading to delays for customers. Despite this, many appreciate the quick service, particularly in the pharmacy where prescriptions can be filled promptly. Overall, CVS is recognized for its decent customer service, although some customers feel that respect is essential for a positive shopping experience.
Great CVS! The store itself was standard, but the staff was nice, especially Rita. Welcoming experience and I was able to get what I needed quickly!
March 2025
When you first enter, this seems like a smaller CVS until you realize there's a second floor. Overall good service but the store does feel a bit messy. I still don't know why they lock up some of their items. Just get better security instead of making the honest people wait around for someone to unlock the shaving cream.
January 2025
The Pharmacy team at CVS Copley are helpful, supportive and very kind. I don't live near the Copley shop but I'll be using it as my local for prescriptions and medicines from now on.
