CVS in Mattapan offers a convenient and reliable pharmacy experience focused on health and wellness needs. The store is open seven days a week, making it easy for customers to refill prescriptions, get vaccinations, and purchase personal care items. Many customers appreciate the store’s well-stocked shelves, pleasant and respectful staff, and helpful pharmacy services. The pharmacy staff often go out of their way to assist, with some customers highlighting positive experiences where employees resolved issues and provided extra help, even during busy times. However, some reviews mention challenges with customer service, such as difficulty getting through on the phone or encountering staff who were not as helpful. Notably, the store has a medication take-back box near the pharmacy, which is appreciated by customers, though some had issues with depositing certain medications, especially liquids, due to store policies. Parking requires payment, and there may be limited staff at times, leading to longer wait times at the register. Overall, CVS in Mattapan is seen as a store that strives to meet community needs by offering savings through weekly deals and rewards, as well as time-saving options like same-day delivery and free pickup. Despite some customer service frustrations, many customers value the store’s location, helpful staff, and the variety of health and wellness products available.
Most recent visit was fine! I recommend for The pharmacy, whenever the line is long. Add a 2nd person on the register. It would make a world of difference . Only until the line is shortened.
April 2025
The staff at CVS are very kind caring and professional.
April 2025
Great Store to get some things for your house 🏠 without having to walk far THANK YOU Mattapan CVS
