CVS in downtown Boston offers a convenient location near Chinatown and Quincy Market, making it easily accessible for shoppers. The store is smaller than others in the area, which is understandable given the high rent and limited space. Despite its size, it is well-organized, clean, and stocked with snacks, candies, and personal products, often at better prices than nearby stores, especially with mobile app discounts that can range from 20% to 40%. The pharmacy team is friendly, helpful, and quick, providing excellent service and going above and beyond when issues arise. The staff at the front are welcoming, greeting customers and offering assistance, even during busy times. However, some items are locked up, requiring staff help to unlock, which can be inconvenient. Self-checkout is available, making quick purchases easy and efficient. Overall, the store has a friendly atmosphere and helpful employees, particularly in the pharmacy, though the limited space and locked items can sometimes be frustrating.
