{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I was in an accident and Susi Auto Body went above and beyond on the repairs and communication. I cannot say enough about the amazing service I received. I dealt mostly with Rob and Tony Susi and they were a pleasure to deal with from start to finish! My car came back looking better than ever, they even cleaned the inside that was full of yellow lab fur ?? 10/5 ⭐️ Thank you!!!!”
“Had a great experience. AB was responsible for assigning me the car and also help me with the drop off, and he did a great job, as the branch I originally made the booking at was closed hence I had to drop off at watertown branch, which was closed on Sunday. He made it sure that I wasnt charged twice and helped me overall. Would definitely recommend and rent again from them.”
“Customer service is top notch, everybody in the branch is super friendly and they get you in and out quickly. Also, Javier is the man and we would come back next time in Boston just to see him.”
“My guy Scott saved the day. Had an issue with my Hotwire booking but Scott was calm, kind and diligent. He worked hard to resolve it and was legit happy when he did. Thanks Scott!!”
“To whom it may concern,Great facility, Awesome Team! Sherysse, Hannah, Glucia and Louie provided professional, super friendly personable service. The last time I rented I was given the Audi A5 Fastback great car! But, it was not the easiest vehicle for my passengers to get in and out of. I had called and spoke to Sherisse prior to my trip and requested a vehicle that would be better suited. She recommended an SUV and she would do her best to make that happen, she said.I was given a choice of a BMW and a Genisse. I choose the 2023 Genisse GV70 for my last rental. Great Car! I appreciate that my request was honored and the great service!Best regards,Jeffery V Macalalad”
“Great service. FYI when you get out of the plane take the elevator down to the lower level then there's a shuttle bus that takes you to the rental car garage.”
Open 24 hours
Rental Car Center, 15 Transportation Wy, Boston
Car Rental
“The owner was a straightforward guy and did his best to get me a car last minute. They gave me a great price and there were no surprise fees when I brought it back. I will definitely use them again.”
“The best car rental experience I have had. The employees were quick and extremely helpful. The car was spotless and was perfect for the occasion. I will use this location from now on.”
“Im very happy with the service that employees there it’s very nice and very helpful IM very happy with that service and I really appreciate they’re working thank you very much”
“From beginning to the end, my rental experience was met with an incredibly wonderful staff who did everything to support the process. Enterprise Rent-A-Car has the best customer service of any company in the United States.”
“I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. Your act of kindness was wonderful and I'm sure that you will receive blessings in double! Thank you!”
“DJ is always a pleasure to work with. He’s very knowledgeable about the service, he’s calm and well spoken.We always rent from this location and never had any issues.
Thank you so much.”
“Yolanda got everything done quickly and had a great attitude despite a very packed office. Another employee cleaned the windows. I definitely recommend this location.”
“I rent from them all the time the staff is great they accommodate you in anyway they can It’s a rental place and they have to deal with people destroying their vehicles because their rentals and not four wheelers people abuse him them and do damage and then get upset because they don’t want to pay for the damage I’ve been renting there for years never once have I had a problem but never once have they had a problem with me bringing vehicles back with damage people get upset when they break something and don’t want to pay for it when I go there I make sure and ask for the cleanest and nicest vehicle I bring it back the same way I have never had a problem that’s the policy so are you people that are mad don’t destroy their vehicles and you won’t be charge for it it’s very simple respect their properly as if it was your own”
“Enterprise is always my first choice rental company. Cars are always in perfect shape and fueled up. Staff is always friendly! Online reservations are easy to navigate and the check out process is fast and painless. Cars are clean and comfortable and return is just as easy as check out.”
7AM - 5PM
1 Center Plz, Boston
Car Rental
“Really friendly staff and a quick turnover for the car. The cars are very clean and well maintained. They cater to our request. I would use them for my next visit as well.”
“I went with fear because of the bad reviews there were, but our experience has been perfect. They attended to us very quickly, they were cordial and the car was ready and clean at the moment.”
“I had an OK experience at this budget car rental location. Is the service at a car rental ever good? The person here ask you for your drivers license and credit card then types away. I would say just decent service. I use Turo sometimes and that has been pretty easy. However I needed a car with unlimited miles and many seats early in the morning. The car I picked up was good. No major issues. I would use this again. Use this location if you don’t mind attitude during pick up and drop off. Otherwise try Turo or another service for contactless pick up and drop off.”
“Just a quick shout out to Salim and the team at this outlet this morning(30 Sept 2024)… excellent service, instruction were clear and I did not get the name of the gentleman at the counter on the ground, it was very crowded and busy but yet he was patient with everyone and smiled. Keep up the good work…????”
8AM - 8PM
15 Transportation Way, Boston
Car Rental
“It was a good experience with Enterprise exotic car rental. George was able to get me set up with a car quick. Everything was a smooth transaction. The only down fall was the car was not maintained properly, resulting to the tire light coming on due to low pressure, as well as the front two tires being bald around the edges. It was quite a scary ride in the rain while going about 40mph. You can heard a loud humming noise. After I returned the car, Steve Biagioni and Lily Brown was able to accommodate me regarding my concerns. It was the best customer service I had ever experienced at a car rental, and I really appreciated that. I definitely would recommend and will rent again!”
“Boston BackBay Avis- good service when picking up the car. The car received a Toyota was ok. Had over 160,000 miles and did not ride smoothly on the fwy/highway over 60 miles. Car was clean and filled with gas. Inconvenience was couldn’t return it after 5p. Hours are 8a-5p.”
“The agent at the counter was very polite and friendly. The process was quick and no haggling g about insurance coverage. The price was great so i was perfectly satisfied. .”
“Can't confirm the bad reviews. Helpful and friendly staff, I was out the door with the keys in less than 5 Minutes. The cars interior was "clean enough" for the price.”
“DJ was extremely helpful. My wife just had surgery and we couldn’t get around Boston and neighboring cities for therapy and needed a SUV. I walked up and they didn’t have any but DJ made phone calls and made it happen. Were very thankful DJ??????. Also Leo ?”
Open 24 hours
26 Allston St, Allston
Car Rental
“We had to wait a good hour to pick up at 10 p.m. because only one counter was open. Service was otherwise okay. The handover then went comparatively quickly. Delivery quick and easy.”
“I haven't left a review in years, but I was in Boston recently and had to grab a rental car. I made the reservation before I saw Yelp while looking for a phone number to tell them I'd be a bit late picking up (no luck finding the number). The reviews of this location made me rather anxious and are why I'm adding mine. I walked in, no line, they had the car I reserved ready to go, and I was off. Easy. I just wish they'd add a phone number to the local office to Yelp!”
“We picked the car up in Niagara Falls, there was some signs of scratches etc. on the body work . I took pictures and told the office, which they confirmed that they knew and was duly recorded as such. The week went by without anything untoward happening. When it came to take the car in at the Park Plaza branch in Boston, it was with some trepidation after reading some reviews. However the staff were very polite, friendly and helpful. I had to go back an hour later as I had left my sunglasses in the car, but to no avail as I was told the car was already on its way to New York. But the girl on the desk took my contact details and said she would try to get them back.The helpful attitude of the staff was excellent, I couldn't fault them.”
Open 24 hours
29 Dighton St, Boston
Car Rental
“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“Check in online was quick and smooth, it skips line and I went directly to pickup. Car return was also quick and smooth. Staff was very friendly. I will definitely come back. My only issue was the stain inside the car near passenger’ sun visor that was not cleaned properly.”