IM Wireless is a Verizon authorized retailer with stores in Massachusetts, New Hampshire, and Maine. Customers praise the staff for their excellent customer service, knowledge, and friendliness. Steven is highly recommended for his welcoming attitude, quick service, and assistance in setting up phones and plans. Many customers mention that Steven's service is so good they are willing to travel long distances to work with him again. Jay, the new store owner, is also appreciated for his great service and helpfulness. Keith is recognized for being professional, patient, and thorough when helping customers with their new phones. Overall, the store is known for providing a positive, efficient, and friendly experience for cellphone retail and customer needs.
Customer Service was excellent! Luis Rodrigues was very helpful and knowledgeable! My husband and I are very happy!
November 2023
Went in to help with something technical and guy helped me out.
March 2023
I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.
