Internet Service Providers near Billerica, MA
23 locations found near Billerica
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Internet Service Providers
Internet Service Providers
“Michelle and her team went above and beyond to get us as T-Mobile customers. I'm not just saying that either, on the day I expressed interest in signing up she drove to another store to pick up the iPhone we needed. These are people that really care about what they do and it shows. Anything you need they will help you with!”
Internet Service Providers
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
Internet Service Providers
“Malik was an excellent Verizon employee. Not only did I have a great experience I know the people behind me did all well. Malik should get a bonus with his expertise and humor. He was beyond great. Thank you Malik!”
Internet Service Providers
“A shout out to Efrain at the Verizon Andover store. Efrain was very knowledgeable and professional who knew exactly how to help me as I walked into his store with my iPhone that basically sit the bed and wouldn’t even open. From the moment I walked into the Verizon store Efrain gave me so much comfort with his reassurance that everything was going to be OK, and it was thanks to Efrain. If you have a phone concern Efrain is the person to see. Thank you so much Efrain, I know I will be back !!!”
Internet Service Providers
“My husband and I have never had a more wonderful experience at a Verizon store. Alex & his colleague made the entire process totally painless. I don’t think we’ve laughed that much in the last few years.”
Internet Service Providers
“Elisa helped my son and I obtain great loyalty customer discounts for both an iPhone 15 and a Google Pixle 8 and a newer/better family phone plan with more data capacity at about the same cost. Elisa was very helpful and thorough.”
Internet Service Providers
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
Internet Service Providers
“On Thursday, January 4th, I went to the Verizon store on Winthrop Ave in North Andover because I had received texts that my phone was infected with a virus.As I entered, I was immediately greeted by Efrain. When I explained to him that my fear and urgency that this compromise of my personal data and security could have dire consequences, Efrain skillfully and confidently calmed me down and proceeded to address the task at hand. He assured me that he would fix the problem. He asked a few questions, then told me that my phone had been hacked.He confidently employed a number of steps and troubleshooting techniques that would have worked, but because my phone was so old, the phone’s security capability was questionable.I asked Efrain to advise me on the purchase of a new phone, which he did, and I couldn’t be happier.While Efrain’s knowledge of fixing cell phones is noteworthy, I was particularly impressed with his personal confidence, politeness, and engaging nature that is obviously rooted in his ability to apply the quality training that he has mastered.It is reassuring to know that Verizon has employees like Efrain who strive to provide outstanding service to ensure optimal customer care and satisfaction.Please share these comments with Efrain.Thank you.”
Internet Service Providers
“Robel was so helpful with explaining our new monthly costs and going above and beyond to ensure my new iphone 15 pro works when trading in my old one. Will come back!”
Internet Service Providers
“I waited more than 1 months and talked to at least 10 different agents at the customer service and NO ONE cared to solve my problem until i visited this place. Ryan solved my issue after few phone calls. I highly recommend this store.”
Internet Service Providers
“I needed to upgrade my phone and even though there's a TMOBILE less than a mile from me but I opted to try this one in Wilmington. The reason is the one near me is always crowded and I as I get older I don't have the patience to spend at least an hour to upgrade. The experience I had at this store was beyond amazing! The two young men working there were very professional,knowledgeable and really made the upgrade process great!! I was in and out in half an hour!!! First time ever, and Ive been buying cellphones from the size of sidewalk bricks in the day to the S23 now (lol) Great location, great staff!!”
Internet Service Providers
“How easy and smart it is. I like that it is a closed loop system and makes campaign management so easy and then allows you to track ROMI at such an affordable rate but without compromising on the intelligence and the ability to take action for meaningful customer engagement.”
Internet Service Providers
“Navisite is a Tier1 MSP. It provides Data center facilities. Our Data centers are equipped with comprehensive network redundancy, 2,500 kVA transformers mounted to pads provide power with backup provided by 4 Caterpillar generators, 275 kVA Powerware UPS and 5 750 kVA Enersys batteries. Navisite’s approach is for every client, they deserve world-class service and support. Our team of highly experienced IT professionals is extremely passionate about our clients' business and is dedicated to their success. Our NPS has consistently increased year over year and this shows our commitment to our clients.”
10AM - 7PM
French St, Lowell
Internet Service Providers
“I went to this store because I was insanely unsatisfied with AT&T and their BS and was looking for a more affordable phone provider. The associate who helped me, I believe his name was Allam, was very helpful and kind. He wasn't pushy and didn't try to sell me something I didn't need. I told him what my budget was and he followed through down to the last detail. I left the store having spent much less than I anticipated. Thanks for a pleasant experience.”
Internet Service Providers
“Brandon helped me in a nightmare situation with Verizon, and was able to verify my identity and unlock my phone number to be activated when Verizon Customer Service, Technical Support, and the Reading, MA corporate store all failed to do after literal hours spent attempting and trying over the course of 2 days. Brandon resolved the issue within minutes by simply verifying my identity using my state and federal IDs and was patient with how frustrated we were by the time he was working with us. I will still most likely be transferring service after this ordeal, but Brandon helped me at least reconsider remaining with Verizon now that I can access my own phone number and account again.”
Internet Service Providers
“After a hour and a half waiting on the phone for t-mobile representative... she couldn't verified my identify to set up my e-sim. I had already explained my 'broken' phone could not be turned on so I could not receive her text message to verified whatever code she is sending... T-Mobile as a company need to do better with the verification process for online services/calls. Why make customer set up two step authentication or code verification etc only to send them to the store with an photo id? Especially after waiting a hour and some minutes to get a representative on the phone?? Anyways, I digress. These poor reps at Bridge Street had me walking in 15mins before their store close. If I was them, I'd be annoyed but Wes greeted me and tried to help me. His partner was kind enough to keep trying to when the e-sim wouldn't registered or whatever it does through their system. I truly felt bad and shown up 15min prior to closing. But I was so annoyed with the service I had on the phone & I was without a phone for three days! They stay after store hour closed and they didn't rush me out. I kept apologizing yet they were nice about it and told me no worries. Thanks guys! It was much appreciated!”
Internet Service Providers
“Customer service in multiple languages from prepaid services to contract serviceI use the prepaid service, it gives good service, speed and affordable rate, it includes a modem for the first month for 45%, I have been using the prepaid service since 2017.”
Internet Service Providers
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
Internet Service Providers
“Huge thanks to Christen Martinez for helping me and my mother for changing the name on my T-Mobile account and upgrading me to the Google Pixel 7a. You guys are awesome.-Jack Dunk”
Internet Service Providers
“I called before hand to make sure they had my product in store.. they answered the phone quickly and she was very helpful! Once I got into the store everything was handled quickly and professionally.”
Internet Service Providers
“I went it at 7p and the two employees there helped me start on a new phone plan with T-Mobile and got me set up with my new iPhone. They were extremely helpful and kind and answered every question I had. They told me usually they don’t allow phone transfers after 7 because they close at 8 but they stayed a few minutes late to make sure my phone was set up and working and that I had everything I needed before I left. If I could give more than 5 stars I would because of how amazing my experience was. The two employees I interacted with make me very satisfied with my choice of switching to T-Mobile.”
Internet Service Providers
“The woman that assisted recently was informative and resolved my issue. She would not disconnect the call until she was positive that I was satisfied. Great!!I think her name was Melissa in Billing .Thank her again for me.”
“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”