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“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
9AM - 12PM
612 Middlesex Turnpike, Nutting Lake
Post Offices
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“The lady that works there is one of a kind. She should be the face of USPS nationwide. I guarantee you, there will be less problems with customer service at the USPS. Bravo!”
“Amaing postal office. Very helpful staff with nice advices and great conversation. Very knowledgeable.A pleasure to deal with them. From all my life experience with post offices in a lot of countries, this one was the Best.Thak you for your service”
“Small, friendly and helpful post office.The lady there was really nice and helped me with my questions and shipping of an international parcel for the birthday of my mum.Happy to come back”
“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”
“Some stuff at this location makes it unnecessarily complicated. They had one of the most amazing CSR persons working there but i think he might have retired. Not too bad though, but with the USPS prices catching up to the UPS prices, the lines and complexity aren’t cool”
“Joanie & the rest of the employees are fantastic.
They always help me when I need a question answered. The customer service is great.
The service has been hit or miss with delivery times for ground in the US taking 12 days in some cases. But overall very good.”
8:30AM - 12:30PM
321 Main St, Wakefield
Post Offices
“The crew here has been fantastic. They are always friendly, professional and a pleasure to deal with. They have helped me out so many times over the years and offered suggestions when I've run into challenges on one end or the other. Great job guys.”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“Really nice people helped me with doing registered mail for the first time.
Fix their AC! It felt like high 80s and humid inside when it was cooler outdoors. Those poor folks were sweating buckets. Maybe there was a power outage because the ticket service was down too.”
“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”
“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”
“Chuck was so helpful and guided me through the whole process. This was greatly appreciated as someone who is not from America and was unsure as to how everything worked!!”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
“I was there this morning and had to mail two letters internationally and the guy at the front desk was very nice and helped me out a lot. Thank you for that. :-)”
“Steven at the Waltham post office was very helpful during the passport process. He was very patient with my family. He helped us with the step by step with a smile. He went an extra mile and gave my toddler coloring paper to keep him busy. He knew the customers by name. Just a phenomenal and excellent service. Thank you Steve!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.”
8:30AM - 12:30PM
5 Bedford St, Burlington
Post Offices
“Let's be real the old lady at the front desk should've retired ~10 years ago. Her bad attitude just gives places like this a bad vibe. Just hire an underpaid college kid, even they'll have more manners. With people already asking to defund the post office this lady isn't really helping her case lol. She told me to call the state department if I had questions about my passport? Seems to me like someone with 60+ years experience working there would know the simple process of filling a passport form out”
“the workers were respectful, patient, kind, and understanding. they allowed me to attend my passport appointment early and the whole process took less than 15 minutes.”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
7:30AM - 2PM
770 Massachusetts Ave, Cambridge
Post Offices
“This has been my post office for 3 years and I go regularly. They handle everything in a professional manner, they know a lot, they are organized and ready to help. I usually don't have to wait for too long. I never had my packages missing and they always get delivered promptly. My package got stuck in another post office (went there by error) and it has been stuck for over 3 week. This post office even helped me out with that. I am so grateful. Every employee is helpful and special thanks to the lovely blonde lady who resembles Stevie Nicks!”
“Arguably the best full service PO in Metro West. Can be a tad busy around noon and near close but Kelly and Wendy will take care of you. Lots of packing materials and friendly smiles that give you all the mailing options. Off peak times you are in and out with usually no wait.”
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“The best USPS I have ever been…… The staff are really nice and very efficient…… No waiting at all…… Would definitely come whatever I need their services……”