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7:30AM - 5:30PM
10 Court St, Arlington
Post Offices
“Friendly and helpful staff. Even with someone USPS ignorant like me, they were patient and helped me out in great detail. Now that I know its this easy I will be using it more frequently.”
2:30 - 4:30PM 9AM - 1PM
231 Forest St, Wellesley Hills
Post Offices
“The USPS branch near Nutting Lake on Middlesex Turnpike is a nice place for your mailing needs.The standout feature is undoubtedly the customer service, exemplified by a wonderful staff member named Maria. Always ready with a friendly smile and an eagerness to assist, Maria personifies the kind of service we all long for when tackling our mailing needs. Her vast knowledge and helpful nature make each visit a breeze, turning what could be a tedious task into a surprisingly pleasant experience.As for the facility itself, it is well-kept, clean, and organized. Whether you're looking to drop off a package, pick up mail, or purchase stamps, every process here is streamlined and efficient. The sense of orderliness makes each visit smooth and hassle-free.The cherry on top is the location. Conveniently situated near the Val, it's just a stone's throw from where I live. Its accessibility makes it an integral part of the neighborhood and is a testament to the USPS's commitment to serving every community, no matter how big or small.To those seeking a reliable, customer-oriented postal service, look no further than the USPS near Nutting Lake on Middlesex Turnpike. The combination of top-notch service, a clean and organized environment, and a strategic location make it a standout choice. I'm grateful for this USPS branch and the outstanding service provided by Maria and her team.”
“When my 6-year-old wrote a letter to Santa and dropped it in the mailbox on December 23rd, we planned on simply making sure she got a reply Xmas morning. Well, today (12/24), she was unexpectedly hand-delivered a letter penned by "the big guy" by one of the postal workers from 02465. Unbelievable. I love our post office. Thank you!!”
1:30 - 5PM 9AM - 12:30PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“I’m there often. I visit with my pup. Most of the folks are friendly, and overworked. I smile and try to be as efficient and friendly as possible - streamlining is key.Sometimes they also have water and/or a treat for my pooch. A little kindness goes a long way. Cheers.”
“Amaing postal office. Very helpful staff with nice advices and great conversation. Very knowledgeable.A pleasure to deal with them. From all my life experience with post offices in a lot of countries, this one was the Best.Thak you for your service”
7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“You might not think reviewing a Post Office branch is worthwhile, but this particular location stands out for friendly staff and efficient wait times. I live in Cambridge but prefer to go to this branch for the friendlier and easier overall experience. There’s generally available 15 minute street parking right in front of the building if you go in the morning.”
“Arguably the best full service PO in Metro West. Can be a tad busy around noon and near close but Kelly and Wendy will take care of you. Lots of packing materials and friendly smiles that give you all the mailing options. Off peak times you are in and out with usually no wait.”
“I called to get info about a new passport application and a friendly woman picked up on the first ring! She was super-helpful and gave me all the info I needed to set up my appointment. Super job!!!”
1:30 - 4PM 9AM - 12PM
1179 Main St Ste 1, Wakefield
Post Offices
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
8:30AM - 1:15PM 2:45 - 4PM
136 Commonwealth Ave, Chestnut Hill
Post Offices
“I love this hidden gem of a post office location. The woman there is incredibly helpful and friendly, and I've seen her work with patrons to help get the correct forms and paperwork while still keeping the line moving.”
“This post office is great. The people are friendly, our mailman gives our dog biscuits and plays ball with her, and I have never had any problem with the service. They hold our mail when we're away, and always get it right. Our mailman even took the "away" slip for us once because we were late getting it in. All around a nice group of professional people.”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”
“I have been going there for 3 years THE BEST usps location. Very nice and friendly staff and they are working fast, which is important. Stuff smiles to you and being nice. Just my favorite spot for sending mail and packages. I usually send them with Steven, but if he is busy with someone else, I go to another person and never got any problems. Everyone there is just a very good worker!”
“This woman there today was just amazing. I should look at the receipt to see if her name is there. She provided outstanding service to everyone in the line. Very professional and knowledgeable and so so friendly. Thank you very much!”
“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”
“The crew here has been fantastic. They are always friendly, professional and a pleasure to deal with. They have helped me out so many times over the years and offered suggestions when I've run into challenges on one end or the other. Great job guys.”
“I was there this morning, great customer service special this Guy 'JIM , he took good care of my item excellent man god bless him.JIM ⭐⭐⭐⭐⭐THANK YOU.?”
“I need to say that I never had good experience with usps offices, but this office is an exception. I went to send a mail in the afternoon on Friday March 11th, and the guy in the window was so polite, nice and efficient. I never felt so great and relaxed in a postal office before, and I think good work should be recognized.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“Leilani and Cory are the BEST! They helped me try to figure out how to get my oversized package shipped in a very tight timeframe with a reasonable cost. They were so nice and accommodating - definitely the best service I've received at this post office, or any post office really.”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
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“I think that it's extremely unfortunate that this post office has gotten such low ratings. I've been a customer for almost 20 years and I can honestly say that while I have had very few interaction directly with staff, there I rarely have any reason to bother a humanbeing with such a simple task as taking a letter, because this is one of the few locations in the greater Boston area that still has a 24-7-365 SELF-SERVICE KIOSK IN THE LOBBY. Anyone that chooses to go during the day to a busy post office and expects to get out of there quickly is delusional and they probably have issues with using the self-service kiosks at most grocery stores. I have never had a problem with the kiosk and I hope that this review will help others make better use of their time and reduce the burden on postal workers. GO THERE AT 7:00 P.M. THERE'S NOBODY THERE ?”