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“Priya and her staff provide five star customer service, are knowledgeable about all things Verizon and technology, and are very kind. Priya's store offers flexible hours so it's easy to drop by the store before or after work. My Mom and I really appreciate the step by step guidance provided by Priya and her staff to set up our new phones. What could have been a very stressful process was made so much better with Priya's invaluable help. We first went to Priya five years ago and we will definitely be returning to Priya's store for any future Verizon needs.”
“Had a great experience with Tri And he was very helpful. We've always had a great experience here, and it's never been a disappointment, everybody we've ever worked within the store has been very efficient and very easy to work with.”
“I would like to share my incredible experience with a staff member by the name of Premere from AT&T on Boston Road in Springfield, MA, for his exceptional assistance in troubleshooting my Apple Watch. He demonstrated a high level of professionalism and expertise.”
“Got my son his phone at this location recently. The employees made it super quick and easy to leave with a new phone that day! Switched from T Mobile back to AT&T. Service is great all around. Will recommend them to friends and family!”
“Love this store. They have a variety of cell phone cases for everyone needs. They also have generic otter box cell phone case that works just like a otter box. I always buy my phone case here since I found this store. Awesome customer skills”
“Thank you to the 3 gentlemen That helped me out this week by getting me a new phone upgrade. Special thanks to the store manager these gentlemen are great. They were out in the sun and heat still having a great attitude and great knowledge. Definitely five star service.”
“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”
10AM - 7PM
1420 Boston Rd, Springfield
Mobile Phones
“After my experience at the Riverdale St location yesterday I decided I wanted to wait a day before trying to resolve my phone issue. The fact that I walked into this location and felt SO WELCOMED! And was in and out in less than 15ish mins with a resolution and finally a working phone! Thank you to all these guys for their smiles and absolute humane decency! Your guys are awesome and the only shop I will be using for any further issues.. you may have saved an 11yr loyal customer from disconnecting their phones today!”
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
“I upgraded to an IPhone 17 Pro Max. I love the phone but I just want to take the time to say that Mike was great and very helpful! He even saved me money by not having to upgrade my current plan! Thank You, Mike!”