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April 2024 by Shantelle Bailey
DO NOT RENT A TRUCK FROM THIS PLACE!!!!!! They are so unreliable it isn't even funny. We reserved a truck for Saturday to pick up a bunch of furniture for our new apartment and we got an email on Friday at 8:45 PM telling us that they canceled our reservation. We called and they had us on hold for over 30 minutes and then disconnected us. We called back and asked to speak with a manager and all they told us that they could do is call us tomorrow (the morning I was supposed to pick up the rental) IF they have a truck available. We payed $150 to reserve that truck and for what? We can't plan our move-in based on an "if" and I doubt that anyone else can either. If you don't want to stress over whether or not you will have a truck to move with, rent from U-Haul. To top it all off, they didn't even offer to try to make up for the fact that they screwed us over 12 hours before we were supposed to pick up the rental that we reserved in advanced. Pathetic
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September 2022 by Evan Lum
I rented an aerator with a deposit and confirmation and arrived to find it was rented to someone else. I had to drive far so I also confirmed via phone that it was available. Very poor management and customer service at this location.
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June 2020 by Tammy Tamouy
Customer service is in dire needs of improvement at this location. Came in contact with two agents that were not attentive. When asked where to find the item each worker sent me to ask the other and the response was that they dont work in that department- quite dismissive Disappointing experience
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May 2020 by Boasie Donna
Customer service is in dire needs of improvement at this location. Came in contact with two agents that were not attentive. When asked where to find the item each worker sent me to ask the other and the response was that they dont work in that department- quite dismissive
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November 2018 by Kenrick Sthill
All the tools and i rentals for the home owner or contractors affordable prices and excellent equipment for rent
