Ira Ford Auburn in Auburn, MA treats the needs of each individual customer with paramount concern. Customers report exceptional and awesome experiences, noting the dealership is great and the staff is super friendly, courteous, professional, and eager to share knowledge. Reviews highlight great customer care and workers with great knowledge and skills. The sales process is described as awesome with a great salesman, and the service department is noted as pristine. Service visits are praised for thorough work that exceeds expectations, with staff clearly explaining procedures and warranty coverage. The team is accommodating, even fitting in last-minute appointments. Customers express being very impressed, very happy, very pleased, and amazed by the commitment to excellence, using correct parts and performing comprehensive checks beyond routine service. Many state they will definitely return and 100% recommend Ira Ford Auburn.
Today i used the valet service Ira ford offered for my oil change. It was seamless. They picked up my car performed the service and then return the car with no issues. Communication was top notch. Highly recommend.
November 2025
First time going to Ira Ford in Auburn. Very impressed walking in and very happy with the customer care I received. They were friendly, courteous, and did what it was expected to get my car complete. Very pleased with their work.
November 2025
Excellent customer service. Anthony was a pleasure to work with and David and Ryan in customer service were fantastic.
