Bertera Nissan, located in Auburn, Massachusetts, is known for its friendly and knowledgeable staff with many years of experience in satisfying customers' needs. The dealership offers a wide selection of new Nissan vehicles, which can be searched online, as well as well-maintained used cars from top manufacturers. Customers are encouraged to visit and take test drives to find their ideal vehicle, whether new or used. Many customers praise the dealership for their smooth and stress-free buying experience. The staff is described as helpful, patient, and honest, with a focus on making customers feel valued and understood. Several reviews highlight particular staff members, noting their professionalism, kindness, and customer-first attitude. One sales manager is especially commended for going above and beyond to help find the right car and answer all questions. The dealership's approach is rooted in honesty, with customers appreciating the absence of fake promises or hidden agendas. Long-term customers emphasize their loyalty, stating they have never had a better experience at a dealership and appreciate the transparency and integrity shown by the staff. Customers who have purchased their first car or upgraded to a new vehicle express satisfaction with how straightforward and fast the process was, thanks to staff members who explained everything clearly and never pressured them. Overall, Bertera Nissan is recognized for its excellent customer service, professional team, and dedication to making each customer’s car buying experience positive and memorable.
I have been going to Bertera for years. The new team is there to make sure everything goes well and to make you feel you're important to them and heard. Very happy with my latest experience.
November 2025
Brandon was great and I left with my dream car for an awesome price
November 2025
Bertera Nissan is one of the best dealerships out there, Gabriel, Vihn, and Dylan the GM were such great help with getting me into a car that fit my needs, highly recommend anyone and everyone to come here, thank you Bertera Nissan